Customer Support Manager For UK Based Client

Customer Support Manager For UK Based Client

NOTE we are looking for the only Candidates with UK Calling experience.

Our Agents are responsible for a variety of different calls including

Handling inbound customer service calls

Processing inbound sales calls

Taking inbound or placing outbound collections calls

Answering technical support inquiries via incoming calls, chat or email.

Demonstrates excellent customer service skills with the ability to take ownership in assisting, researching and resolving customer issues.

Performs other duties as assigned.

Job Specification

Requirements

Previous Call Center or Customer Service experience required.

Ability to develop rapport and demonstrate a caring attitude.

Excellent data entry and internet navigation skills.

Clear, distinct oral and written communication skills.

Must be detail oriented.

Dynamic interpersonal and judgment skills.

Professional demeanor and dependable work ethic.

Ability to work in a fast paced environment and multi task.

Information Technology and Services - Lahore, Pakistan

#J-18808-Ljbffr