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Customer Care Executive (META)

Customer Care Executive (META)

ASK DevelopmentIslamabad, Pakistan
30+ days ago
Job description

Position :

Customer Care Executive (META) Location :

Islamabad / Lahore / Karachi Job Description : Handle and respond to customer calls effectively and professionally. Provide online support to customers regarding company services. Follow up with the Operations team for fault rectifications exceeding 48 hours. Create and close Network Trouble Tickets as required. Maintain a record of faults for respective regions. Execute special tasks assigned during duty hours Hiring Criteria : Qualification :

Minimum graduate from a reputable university. Communication Skills :

Fluent in

English

and

Urdu

with a neutral dialect. Experience :

Preferably 6 months to 1 years of experience in customer service. Salary :

  • Rs. 45,000 per month + (Performance-based incentives available). Shift :

Rotational shifts (monthly rotation). Work From Home Option : Option to work from home after 6 months of successful performance. Requirements to work from home : Own a laptop / system (Core i3 or higher). Power backup (UPS / Generator). Internet connection with speed higher than 4MB (other than PTCL). Must have headgear (headset with microphone). A separate workspace at home for work. Select Job Location

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    Customer Executive • Islamabad, Pakistan