Position :
Customer Care Executive (META) Location :
Islamabad / Lahore / Karachi Job Description : Handle and respond to customer calls effectively and professionally. Provide online support to customers regarding company services. Follow up with the Operations team for fault rectifications exceeding 48 hours. Create and close Network Trouble Tickets as required. Maintain a record of faults for respective regions. Execute special tasks assigned during duty hours Hiring Criteria : Qualification :
Minimum graduate from a reputable university. Communication Skills :
Fluent in
English
and
Urdu
with a neutral dialect. Experience :
Preferably 6 months to 1 years of experience in customer service. Salary :
Rotational shifts (monthly rotation). Work From Home Option : Option to work from home after 6 months of successful performance. Requirements to work from home : Own a laptop / system (Core i3 or higher). Power backup (UPS / Generator). Internet connection with speed higher than 4MB (other than PTCL). Must have headgear (headset with microphone). A separate workspace at home for work. Select Job Location
Location
Your Name
Education / Degree
Job Title
Customer Executive • Islamabad, Pakistan