Software Application Operations Manager And Specialist

Software Application Operations Manager And Specialist Silk Road Network Technology Co. Ltd., Pakistan

1. Be responsible for daily operation maintenance of the social applications / short video and team management, can accurately identify and understand the user requirements, timely solve the problem of users; 2. Perfect operation system, carries on the overall planning about the business of short video / social applications to do fulfillment, responsible for the result of the operation; 3. Established operation specification, daily management, in a timely manner deal with breaking and hot event / news, including event planning, data analysis, user’s analysis; 4. Combined with the operation and data analysis results to adjust operation strategy, can accurately grasp the project objectives and timeline to smooth implementation of the project; 5. Coordinate project with product team and technical team, provide product improvement strategy; Job Specification

• Operations Specialist : 1. Daily collecting user feedback and advice to assist the product department to promote product optimization, to achieve the user viscosity, activity and retention indicator; 2. Responsible for VIP users’ daily operation work can accurately identify and understand the user needs and clearly express; 3. Through the analysis of user behavior targeted planning operation plan, promotion activity; 4. Analyze and research of different types of user groups, further study of user behavior, and output the related research report; 5. Assist in developing the user operation strategy, targeted planning user activation, recall, conversion rate and is responsible for implementation;

#J-18808-Ljbffr