Manager Operations

University Degree (IT, Software Engineering) - Responsible for all day-to-day ATM Operations regarding software installations, networking, software and hardware upgrades. - Devising wireless networking solutions for feasible ATM connectivity, remote monitoring solutions, maintenance, uptime, networking and hardware devices, rollout / workflow plans, and benchmarking of downtime of ATMs. - Shall manage the team of engineers all across Pakistan in the most efficient way including their hiring and training; will also be responsible for monitoring the performance of the engineers by designing an effective and practical performance management system on a monthly basis with an objective of bringing about continuous improvement in the customer support services. - Will be responsible for smooth implementation of the contractual agreements with the business partners. - Responsible for coordinating with the client organizations and vendors for the various routine operations. - Will be responsible for assisting the Head of Operations in Project Planning including providing inputs for project costing, financial projections and decisions for offsite ATM deployment projects and their implementation. - Will be responsible for preparing ATMs Performance Analysis based on costs and revenues; keeping track of ATM transactions and suggesting promotional tools to increase the usage of ATMs. - Will also be responsible for the procurement of Software and Hardware. Job Specification

• Networking Topologies such as LAN, GPRS, EDGE, 3G, VPN, CDMA, CDMA2000, WAN and MAN is a must. - Operational Knowledge of Databases SQL Server 2000, MS Access and Personal Oracle 8. - Operational knowledge of Operating Systems Windows 7 / Windows Vista / XP / Server / NT / 2000 / ME, MS-DOS. - Should have knowledge of programming languages such as C / C++, Visual Basic 6.0, Crystal Reports 7 & 8, SQL, PL / SQL, Developer 6i. - Hands-on knowledge of hardware maintenance will be an added advantage. - Should possess strong leadership and problem-solving skills. - Excellent written and verbal communication skills. - Should have training capabilities. - Ability to manage time and prioritize work. Information Technology and Services - Islamabad, Pakistan

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