Azure & Microsoft 365 Support Engineer (CST Time Zone)

Join to apply for the Azure & Microsoft 365 Support Engineer (CST Time Zone) role at Confiz

Join to apply for the Azure & Microsoft 365 Support Engineer (CST Time Zone) role at Confiz

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We are looking for a highly skilled Azure & Microsoft 365 Support Engineer to provide technical support to end-users in the US region (CST time zone) and manage Microsoft 365 and Azure-related tasks. The ideal candidate will have hands-on experience in Azure administration, Microsoft 365 management, and system administration . This role requires proactive troubleshooting, technical expertise, and the ability to resolve IT issues efficiently while ensuring a seamless experience for end-users.

Responsibilities

• Provide L2 / L3 technical support for end-users in the US region (CST time zone).
• Troubleshoot and resolve issues related to Microsoft 365 (Exchange, SharePoint, OneDrive, Teams, Intune, etc.) and Azure AD, VMs, Networking, and Security.
• Handle service requests, incidents, and escalations related to Azure and Microsoft 365.
• Assist users with account management, access permissions, and security policies.
• Manage and maintain Exchange Online, SharePoint Online, OneDrive, Teams, and Intune.
• Monitor and enforce Microsoft security policies, MFA, conditional access, and DLP.
• Configure and optimize Microsoft 365 tenant settings based on business needs.
• Manage and monitor Azure Virtual Machines (VMs), Azure AD, networking, and storage.
• Implement and support Azure policies, governance, security best practices, and compliance.
• Work on Azure Identity & Access Management (IAM), role-based access control (RBAC), and MFA enforcement.
• Manage Active Directory (On-Prem and Azure AD Sync) and Windows Server environments.
• Perform patching, monitoring, and maintenance for critical IT systems.
• Ensure compliance with company IT policies, security standards, and best practices.

Requirements

Preferred Certifications

We have a global team of amazing individuals working on highly innovative enterprise projects & products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast growth fintech, and multiple Silicon Valley startups.

What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001 : 2015 (QMS), ISO 27001 : 2022 (ISMS), ISO 20000-1 : 2018 (ITSM) and ISO 14001 : 2015 (EMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.

People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves.

To know more about Confiz, visit :

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Industries

IT Services and IT Consulting

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