Assistant Manager – Call Center Operations

Assistant Manager – Call Center Operations

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Assistant Manager – Call Center Operations

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Sybrid Careers . Get AI-powered advice on this job and more exclusive features. Qualifications

Experience : Minimum 04-05 years’ experience of contact center industry. Location : Lahore Education : Preferred Graduate degree. Key Responsibilities

Provide the leadership required for the successful completion of projects assigned to the team, striving for continual improvement. Prioritize, manage time, and handle pressure. Assist other management team members in identifying trends and establishing call center goals. Guide and monitor Team Leaders to achieve client-defined daily and monthly KPI’s. Maintain a record of the performance of his team leaders and deliver performance appraisals periodically. Client management. Knowledge of local and international call center practices. Ability to work in flexible hours. Seniority level

Mid-Senior level Employment type

Full-time Job function

Administrative Industries : IT Services and IT Consulting Referrals increase your chances of interviewing at Sybrid Careers by 2x

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