Senior Test Consultant - Salesforce

Company Overview

10Pearls is an end-to-end digital technology services partner helping businesses utilize technology as a competitive advantage. We help our customers digitalize their existing business, build innovative new products, and augment their existing teams with high performance team members. Our broad expertise in product management, user experience / design, cloud architecture, software development, data insights and intelligence, cyber security, emerging tech, and quality assurance ensures that we are delivering solutions that address business needs. 10Pearls is proud to have a diverse clientele including large enterprises, SMBs and high growth startups. We work with clients across industries, including healthcare / life sciences, education, energy, communications / media, financial services, and hi-tech. Our many long-term, successful partnerships are built upon trust, integrity and successful delivery and execution.

Role

We are looking for a Salesforce Test Consultant with over 5 years of experience in software quality assurance, including a strong background in testing Salesforce applications across Sales Cloud, Service Cloud, and custom-built solutions. The ideal candidate is proficient in manual and automated testing, experienced in writing test strategies, and well-versed in Salesforce architecture and integrations.

Responsibilities

• Manage, support, and coordinate business and QA aspects of software development activities, utilizing AI tools for enhanced requirement analysis and QA of applications.
• Lead test strategy, ensuring it aligns with the client\'s business objectives and incorporates AI.
• Research new tools and technologies including AI-based tools and evaluate their usefulness for the team / company.
• Provide mentoring and on-the-job training for junior team members, emphasizing AI tool usage and best practices through learning activities and knowledge-sharing sessions, guiding them in both technical and client-facing skills.
• Develop, publish, and implement comprehensive AI-enhanced Test Plans, using AI-driven insights for optimal coverage.
• Inform the supervisor about what resources will be required for software testing.
• Work with cross-functional teams to ensure quality throughout the software development lifecycle, leveraging AI for continuous feedback and improvement.
• Identify risks early and recommend mitigation strategies, keeping client expectations in mind.
• Develop and execute AI-enhanced manual and automation test scripts for better accuracy and scalability.
• Estimate, prioritize, plan, and coordinate testing activities, incorporating AI.
• Participate in the client meeting.
• Participate in AI-assisted Manual / Automation QA Reviews for increased efficiency.
• Participate in QA activities (e.g., Training, Snack Chat, Interview etc.).

Requirements

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