Operations Manager

This is an exceptional job opportunity to join UK’s leading translation and Interpretation company

EMPIRE GROUP . We arelooking for full time

Operations Manager

for our office located in

Phase 7, Bahria town, Islamabad.

The incumbent will be responsible for formulating strategy, improving performance, procuring material and resources and securing compliance. He / she should be ready to mentor team members, find ways to increase quality of customer service and implement best practices across all levels.

Responsibilities

Ensure all operations are carried on in an appropriate, cost-effective way

Improve operational management systems, processes and best practices

Help the organization’s processes remain legally compliant

Examine financial data and use them to improve profitability

Manage budgets and forecasts

Perform quality controls and monitor production KPIs

Ensure that all policies are implemented in its true spirit

Develop, implement and review operational policies and procedures.

Help promote a company culture that encourages top performance and high morale.

Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.

Work with the UK & PK management to determine values and mission, and plan for short and long-term goals.

Identify and address problems and opportunities for the company.

Build alliances and partnerships with other organizations.

Qualifications

BBA / MBA from reputed university specialized in Operations or Project management

4+ years of relevant experience as admin or operations manager

BPO / IT industry experience preferred

Excellent English communication skills

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