Quality Assurance

Are you the Sherlock Holmes of call recordings?

Do you spot even the tiniest slip in scripts faster than anyone else? Then we want you!

What You Need to Bring :

Minimum 1 year of experience in a call center environment (QC or agent role)

Sharp ears and sharper judgment

Excellent communication and reporting skills

Ability to work independently during night hours

What You'll Do :

Monitor and evaluate calls for quality and compliance

Prepare feedback reports for improvement

Collaborate with the team to maintain top-notch customer experience standards

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