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Customer Support Specialist

Customer Support Specialist

Acutis DiagnosticsKarachi Division, Sindh, Pakistan
27 days ago
Job description

Acutis Diagnostics is a company known for its commitment to laboratory medicine, specializing in clinical toxicology and breakthrough branded molecular diagnosis.

Role Description

This is a full-time remote role for a Customer Support Specialist at Acutis Diagnostics. The Customer Support Specialist will be responsible for providing support to clients, ensuring customer satisfaction, offering technical support, and utilizing analytical skills to troubleshoot issues effectively on a day-to-day basis.

Responsibilities

  • Provide support to clients and ensure high levels of customer satisfaction
  • Offer technical support and troubleshoot issues using analytical skills
  • Communicate effectively with clients and internal teams

Qualifications

  • Customer Support and Interpersonal Skills
  • Customer Satisfaction and Technical Support abilities
  • Analytical Skills for effective issue resolution
  • Excellent communication skills, both written and verbal
  • Ability to work collaboratively in a team and independently
  • Experience in a healthcare or laboratory environment is a plus
  • Bachelor\'s degree in a relevant field or equivalent experience
  • Seniority level

  • Entry level
  • Employment type

  • Full-time
  • Industries

  • Hospitals and Health Care
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    Customer Support Specialist • Karachi Division, Sindh, Pakistan