Network & System Specialist (Entry Level)

Network & System Specialist (Entry Level)

Reports To : NOC Manager

Timings : Rotational Shifting (Morning, Evening and Night)

Location : Islamabad, Pakistan

Summary : This is an entry-level position in the TAC department. You will be working as part of a worldwide professional support team and your basic duty would be to resolve customer issues through email, phone, and remote support sessions as per the set SLAs.

Responsibilities

• Set up, test, administer and troubleshoot network issues.
• Work with all major networking vendor equipment including CISCO, Ubiquiti, Ribbon, and others.
• Monitor and keep track of all services and monitoring tools e.g., Zabbix, Netbox, and others.
• Create and update network documentation / diagrams for network implementations.
• Setup, deploy and troubleshoot VOIP phones and related services.
• Manage, administer, test, and troubleshoot CISCO Catalyst switches and ISR appliances systems.
• Work with virtualization technologies i.e., VMWare, Citrix, and Hyper-V.
• Set up and administer Active Directories and server roles.
• Setup and maintain Google Workspace, Exchange, IIS, SharePoint, print servers, and SQL.
• Keep client software and servers up to date.

Job Specification

Skills Required :

Qualifications :

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