Head of Business Development & Partnership

About PalmPay PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets.

With over 40 million users , we are building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.

Operating in Nigeria, Ghana, Tanzania, Bangladesh, and Pakistan, PalmPay has been recognised by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times’ Africa’s Fastest Growing Companies 2025 list.

Position Overview We are looking for a dynamic and strategic leader to fill the role of Head of Business Development & Partnership in Pakistan.

This role will lead the articulation and execution of the partnership strategy with EMI / PSP platforms and major financial institutions.

The ideal candidate will have deep experience building and scaling fintech partnerships, especially within EMI / PSP or mobile payments ecosystems, and bring an established senior-level network in banks, telcos, and fintechs.

Key Responsibilities Partnership Strategy & Market Engagement Develop and execute the overall business development and partnership strategy for Pakistan, focusing heavily on EMI / PSP and banking alliances.

Identify, engage, and negotiate with top EMI / PSP players and banks to drive co-branded products, payment infrastructure and distribution partnerships.

Cultivate and leverage a senior-level network within banks, telcos, mobile money operators, and payment service providers for strategic partnership opportunities.

Business Growth & Revenue Generation Drive revenue through partner-led growth of PalmPay’s products (wallets, payments, lending, merchant services) by leveraging distribution and EMI / PSP channels.

Define partnership business models, commercial terms, pricing frameworks and incentive structures to maximise ROI and partner motivation.

Monitor performance metrics and partner contributions to ensure profitability and scalability.

Operational & Execution Oversight Oversee the end-to-end partnership lifecycle : from partner identification, contract negotiation, integration planning, go-live, to ongoing performance management.

Ensure operational alignment between PalmPay teams (Product, Tech, Finance, Compliance) and partner organisations for smooth onboarding and scaling.

Manage risk, compliance and regulatory matters tied to partnerships—including settlement flows, reconciliation processes, and EMI / PSP regulations.

Cross-Functional Collaboration & Innovation Collaborate with Product and Technology teams to develop new fintech solutions that leverage partner platforms (EMI, PSP, bank networks) and drive competitive advantage.

Work with Marketing, Sales and Operations teams to launch partner-driven campaigns, merchant onboarding, and customer acquisition initiatives.

Provide market insights and competitive intelligence around EMI / PSP ecosystems, payment trends, product innovations and channel opportunities.

Qualifications & Experience Bachelor’s degree in Business Administration, Finance, or a related field; MBA preferred.

Minimum 8–12 years of progressive experience in business development, partnerships or strategic alliances within fintech, EMI / PSP organisations, banks, or mobile payments.

Demonstrated expertise in EMI / PSP partnerships , mobile payments platforms, or payment service providers.

Established relationships and senior-level contacts in Pakistani banks, EMI / PSP platforms, telcos and payment networks.

Strong commercial acumen, negotiation skills, and ability to structure complex deals and partnerships.

Experience overseeing cross-functional teams and driving execution in high-growth fintech settings.

Excellent communication and stakeholder management skills; fluency in English and Urdu is required.

Compensation & Benefits Competitive senior-leadership compensation package, aligned with market benchmarks.

Performance-based bonuses and long-term incentives.

Festival bonuses and mobile / internet allowance.

Health insurance, paid leave and other standard benefits.

Opportunity to lead and shape the partnership engine of a high-growth multinational fintech in Pakistan.

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