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Client Systems Technical Support Administrator #3894

Client Systems Technical Support Administrator #3894

GovCIOIslamabad, PK
30+ days ago
Job description

Overview

GovCIO is currently hiring for a Client Systems Technical Support Administrator. This position will be located in Islamabad, Pakistanand will be an onsiteposition.

Responsibilities

Provide systems administration support. The contractor shall :

  • Administer, install, operate and maintain AFCENT network and day-to-day technical operation of the Network Control Center (NCC)
  • Work with AFCENT NOSC to integrate the deployed location’s local network into the AFCENT Enterprise Network and support projects deployed by the NOSC
  • Engineer, install and maintain network equipment to support new and emerging requirements
  • Respond to and work with Client System Technicians (CSTs) and other base agencies to troubleshoot and resolve local area network and personal computer issues
  • Provide responsive services, real-time network level configuration control, network restoration, quality control and performance standards, status reporting, Master Station Log (MSL), and other actions IAW SPIN-C
  • Ensure network rights and privileges are commensurate with roles and responsibilities; do not delegate network rights and privileges without the approval of the NOSC or local communications squadron commander.

Provide client systems technical support. The contractor shall :

  • Provide Tier 1 support to resolve administrative and technical concerns with client / server devices
  • Install, configure and operate client / server devices
  • Provide OM&S of hardware and software
  • Provide client and server support services IAW SPIN-C, AFI 17-100, AFMAN 17-1301, AFGM2018-17-02 policies, procedures, certification and acceptance processes and TO-site specific local policies and procedures.
  • Assist and provide continuity to the communications squadron’s automated data processing equipment (ADPE) custodian and equipment custodian (EC) officer
  • When requested, assist the unit EC with computer hardware and software inventories.

    • Qualifications

    High School with 6 - 9 years (or commensurate experience)

    Clearance Required : Secret

    Required Skills and Experience :

  • IAT-II Certification
  • MCSA-Windows 10 or newer

    • One or more of the following :

  • Modern Desktop Administrator Associate or Microsoft Certified : Azure Administrator Associate

    • One or more of the following :

  • Microsoft Certified Systems Engineer (MCSE)- Core Infrastructure or Data Management and Analytics

    • 6 years’ experience in :

  • design, maintenance, and operation of small to medium networks administrating corporate or business' user accounts managing mail servers, printer servers, web servers, and / or firewalls; reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices; systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment
  • Experience in analyzing and troubleshooting military networks, to include :
  • Microsoft Enterprise Server 2008 / 2012 or later version; Microsoft Windows Operating Systems; Microsoft Exchange 2010 / 2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008 / 2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers

    • 1-2 years’ practical experience in :

  • installation, repair, and troubleshooting and maintenance of communications systems or equipment; installing / deleting client level software; diagnostic and troubleshooting of basic computer workstation; implementing / installing software patches, security fixes, and service release of workstation

    • CTSS #TMK #SSG