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D365 CE / Customer Service - USME & DOD Holder

D365 CE / Customer Service - USME & DOD Holder

Illumina Technology SolutionsGujrat, Pakistan
6 days ago
Job description

D365 CE / Customer Service - USME & DOD Holder About Lumovy Technology Solutions, LLC At Lumovy Technology Solutions, we are experiencing rapid growth across the U.S.A, Canada, India, Pakistan, and UAE and are proud to be a Microsoft Solutions Partner. We are committed to providing technological solutions that help organizations thrive in a fast-changing digital landscape. Our vision is to become a leader in digital transformation for our clients, leveraging the power of the Microsoft digital ecosystem to drive innovation and growth. Visit us at the role

We are seeking an experienced D365 CE Technical Consultant specializing in the Customer Service module. The ideal candidate will have a strong technical background with hands‑on experience in migrating customers from On‑Premise to Online environments, ensuring successful transition and performance optimization post‑migration

Job Type : Contract Location :

Remote (USA)

Access & Clearance Required : USME & DOD

Essential Functions

Lead and support D365 CE Customer Service implementations with a focus on migration from On‑Prem to Online

Configure, customize, and extend D365 CE applications to meet business and functional requirements

Develop plugins, custom workflows, Power Automate flows, and integrations using C#, .NET, and Power Platform tools

Conduct data migration activities including analysis, mapping, cleansing, and validation

Troubleshoot and resolve issues related to data, integration, and performance during and after migration

Work collaboratively with business analysts, functional consultants, and project managers to deliver quality solutions

Ensure compliance with organizational and security standards, including adherence to USME and DOD clearance protocols

Prepare and maintain technical design documentation and migration artifacts

Participate in solution testing, user training, and go‑live support

Stay current with Microsoft updates, best practices, and platform enhancements

Required Qualifications

Proven experience in Microsoft Dynamics 365 CE, with focus on the Customer Service module

Strong hands‑on technical expertise in D365 CE customization, configuration, and migration from On‑Prem to Online

Experience integrating D365 CE with Microsoft and third‑party applications

Solid understanding of data migration strategies and related tools

Excellent analytical and troubleshooting skills with attention to detail

Strong communication and collaboration abilities in cross‑functional environments

Must hold active USME and DOD clearance e

Bachelor’s degree in Computer Science, Information Systems, or related field

We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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Service • Gujrat, Pakistan

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