Go-to-Market (GTM) Operations Lead

Go-to-Market (GTM) Operations Lead

Take ownership of building and managing our HubSpot Sales + Marketing program end-to-end, ensuring the team runs a consistent, data-driven motion.

You’ll design a clean data model, define clear stages and SLAs, implement automation, sequences / playbooks, quotes / products, dashboards / forecasting, and create practical SOPs.

Phone workflows (recordings / transcripts) are important, but just one piece of the broader revenue engine you’ll be responsible for operationalizing.

Job Responsibilities

• Sales process, governance & data – Define and operationalize the sales process by standardizing deal stages, lifecycle definitions, and handoffs; implement SLAs with enforcement and alerts; establish governance for data quality and CRM usage; and finalize CRM structure, including objects, properties, and post-sale handoff needs.
• Enablement & execution – Develop sales enablement tools and processes, including sequences / playbooks, pricing and quoting systems, forecasting and pipeline management, and an onboarding / SOP library for reps and managers.
• Automation & integrations – Manage lead flow and scoring across channels, integrate Marketing Hub with consent / compliance, implement core system integrations (ads, analytics, e-commerce, telephony), and optionally connect billing or support tools for closed-loop reporting.
• Analytics, forecasting & ROAS – Develop role-based dashboards, implement blended attribution for full-funnel visibility, establish forecasting cadences, and deliver monthly RevOps insights.
• Phone workflows (important but balanced) – Implement call logging, recording, and transcription to support forecasting, next-step mapping, coaching insights, and compliant documentation in SOPs.

Benefits

Qualifications

Preferred Qualifications

System Requirements

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