About Living in a Bubble We’re a fast-growing global ecommerce brand in the campervan and outdoor space, selling across Australia, the USA, Canada, and Germany. As we enter our next stage of growth, we are preparing for a major systems upgrade : the implementation of a unified Inventory Management System (IMS) to support multi‑region operations at scale.
To lead this transformation, we are hiring an Ecommerce Operations & Supply Manager who brings strong experience in international supply chain + systems implementation. This is a high‑ownership role with direct impact on the company’s next stage of growth.
Role Overview
We are looking for a Manager, not an operator. This role leads the global supply chain & operations function while overseeing the rollout of a new IMS that will become the backbone of our entire business.
- Lead system design (not execute repetitive tasks)
- Oversee the Supply and Operations team
- Standardize global workflows across AU & US
- Build operational clarity, accuracy, and scalability
Key Responsibilities
IMS Implementation (Primary Focus)Evaluate IMS platforms and recommend the best solution
Lead implementation from discovery → configuration → rolloutIntegrate IMS with ecommerce, marketplaces, accounting, forecasting, and warehouse systemsBuild standardized, scalable workflows across all regionsSupply Chain & Inventory LeadershipOversee forecasting, replenishment, and supplier management (team executes)
Ensure accurate inventory levels across AU & USBuild predictable inbound / outbound processesImprove stock accuracy, reduce stockouts, and strengthen visibilityOperational ExcellenceEliminate inefficiencies and reduce manual work
Standardize SOPs and operational frameworksBuild reporting dashboards with real‑time performance metricsDrive continuous improvement across supply chain & operationsTeam LeadershipLead and develop the Ops & Supply team
Oversee the future Automation Engineer supporting system integrationsEnsure strong cross‑functional alignment (Finance, Marketing, Product)Fully remote roleHigh‑impact leadership position with direct influence on company directionOpportunity to lead the implementation of a mission‑critical IMSClear growth path to Head of OperationsCollaborative, supportive remote team cultureRegular performance reviews and growth opportunitiesBenefits
Competitive compensation package. Annual leave + sick leave + seasonal performance bonus.
Must‑Have Qualifications
Proven experience in international supply chain managementHands‑on experience with IMS / ERP / OMS systemsExperience leading a full system implementation or migrationStrong understanding of multi‑warehouse ecommerce operationsAbility to design and document operational workflowsStrong leadership and people‑management skillsExcellent analytical and problem‑solving abilitiesComfortable coordinating across operations, supply, finance, and 3PL teamsNice‑to‑Have
Experience with advanced IMS tools such as Cin7, DEAR, Brightpearl, Unleashed, Odoo, etc.Background in process improvement (Lean, Kaizen, Six Sigma)Experience with automation tools (Zapier, n8n)Experience in AU / US ecommerce marketsWork with a passionate international team and help shape the future of vanlife gear.
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