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At , we help eCommerce brands scale with world-class customer support — and we’re growing fast. We’re looking for a resourceful and detail-driven Email Marketing Assistant to join our team. This role blends email coordination, community engagement, and administrative support — perfect for someone who’s organized, marketing-aware, and comfortable working behind the scenes.
What You’ll Do
- Assist with the setup and scheduling of email campaigns (Klaviyo, Mailchimp, or similar)
- Organize campaign assets, contact lists, and segment updates
- Track performance data and compile clear reports for internal teams
- Maintain SOPs, campaign checklists, and shared resources
- Support return trends tracking by analyzing return portal data and organizing findings
- Respond to community engagement via DMs, ad comments, and customer threads
- Collaborate with account managers on marketing updates and ad-hoc admin tasks
- Research competitive campaigns and trends when needed
What We’re Looking For
At least 1 year of experience in email marketing, digital coordination, or admin supportProficient in Excel or Google Sheets, with strong attention to data and detailFamiliarity with email marketing tools and project management platforms like Asana or ClickUpStrong communication skills — you write clearly and collaborate well across teamsAbility to manage shifting priorities with calm and clarityBonus points if you’ve worked with SEO, PPC, or content writingTechnical Requirements
A laptop or desktop with at least an i5 processor (or Mac equivalent)A reliable internet connection with at least 15 Mbps download / upload speedA quiet, dedicated workspaceWhat We Offer
100% remote work — work from where you’re most comfortableHealth and dental insurance (or a health stipend based on location)Annual salary reviews and raises based on your performancePaid time off to support work-life balanceGrowth opportunities within our teamAccess to learning tools, regular feedback, and a people-first cultureFlexible working hours — we focus on results, not micromanagementIf you’re excited to build systems that support marketing at scale, and want to grow with a company that values your work — we’d love to meet you.
Apply now and let’s build something great together.
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