Territory Manager

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Conduct external face-to-face meetings with vendors, including furnishing the onboarding training manual tailored-fit for a specific partner, support in vendor issues and being in contact with them.

Responsible for onboarding various shops / Restaurant at different locations of the city.

Work closely and proactively with the Supply, Live Operations, Sales, Account Management and Content Teams in ensuring all tasks and requirements are both accurate and conducted in a timely way.

Research accounts, identify stakeholders / decision makers and generate interest about foodpanda.

Oversee vendors that are newly onboarded to the platform and drive operational excellence within the platform on metrics including commercial performance, internal tools, systems, and any other special projects.

Responsible for development of vendors after acquisition and maximizing their potential, including but not limited to supporting the onboarding and incubation process for the Shops.

Manage and resolve vendor-related inquiries, issues, and escalations.

Ability to work with different teams (inter and intra-department) to ensure smooth vendor journey and high quality of vendor experience within the platform.

Visiting fields on a daily basis to make sure all targeted shops are being onboarded properly.

Responsible for bringing remaining strategic brands on foodpanda portal and no category is missed from available shops in the assigned region.

Maintaining the log and updating records of inventory on salesforce.

Provide all relevant training and support required during the initial first month of onboarding.

Qualifications

2-4 years of experience in ecommerce, FMCG sales.

Bachelors degree in business administration or related field

Negotiation Skills

Additional Information

We work in a flexible but fast paced environment.

We start and end with customers to deliver exceptional service.

We love to innovate, prioritize, decide, and deliver.

We love what we do, and we don’t rest until our targets are achieved.. So if you’re also someone who is driven until the dream is achieved, come join us.

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