Limousine Sales Person & Dispatcher

Overview

We seek a dedicated and motivated multitasked Limousine Services Salesperson / Dispatcher to join our team. The ideal candidate will handle inbound customer inquiries from our office, manage reservations, and ensure our drivers provide reliable, on-time service. This role requires a strong ability to handle objections, sell the value of our service, and maintain detailed records. The position involves working overnight shifts from 12 AM PKT to 8 : 00 AM PKT on Thursday, Friday, Saturday, Sunday, Monday. Responsibilities

Customer Interaction : Respond to inbound customer calls, listen attentively to their needs, and provide detailed information about our limousine services. Sales Execution : Read from a script, making it sound natural and personalized. Handle objections to pricing effectively and emphasize the reliability and quality of our service rather than competing on price. Reservation Management : Accurately input reservations into our system, ensuring all details are correct and complete. Driver Coordination : Communicate with drivers to ensure they are on time and monitor their status using our limo dispatching software. Follow-Up : Follow up with customers after receiving online sale notifications and ensure their needs are met. Problem Solving : Address any issues or concerns that arise promptly and efficiently. Attention to Detail : Maintain detailed records and ensure all information is accurately recorded and communicated. Job Specification / Qualifications

Good Listener : Ability to understand customer needs and respond appropriately. Script Adaptability : Capable of reading a script and making it sound natural and personalized. Objection Handling : Skilled in addressing and overcoming objections, particularly related to pricing. Value Selling : Focus on selling the reliability and quality of our service, not just the price. Detail-oriented : Extremely meticulous in managing reservations and communicating with drivers. Availability : Willing and able to work overnight shifts from 12 AM PKT to 8 : 00 AM PKT on specified days. Fast Learner : Quick to learn new systems and processes. Problem Solver : Proactive in identifying and resolving issues. Follow-Up Skills : Diligent in following up with customers to ensure satisfaction. Note

Outsourcing / Offshoring - Lahore, Pakistan

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