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Remote Sales Representative
Remote Sales RepresentativeMCI • Rawalpindi Cantonment, Punjab, Pakistan
Remote Sales Representative

Remote Sales Representative

MCI • Rawalpindi Cantonment, Punjab, Pakistan
4 days ago
Job description

Join to apply for the Remote Sales Representative role at MCI

Position Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a‑Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e‑commerce, and financial services. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities, and contribute to the success of a globally expanding, industry‑leading organization.

We’re seeking motivated Remote Sales Representatives to support a variety of outbound sales initiatives for a diverse portfolio of well‑known clients. In this role, you’ll engage with existing and potential customers, promote products and services, and drive revenue through consultative selling and relationship building.

You’ll Also Need

  • High‑speed internet connection
  • Appropriate, quiet work environment
  • High language proficiency in English
  • Work‑from‑home experience

Key Responsibilities

  • Make outbound calls to prospective and existing customers
  • Present and promote products and services effectively
  • Identify customer needs and recommend suitable solutions
  • Meet or exceed sales targets and performance metrics
  • Maintain accurate records of customer interactions and sales activity
  • Handle objections and resolve customer concerns professionally
  • Stay up to date with product knowledge, promotions, and training
  • Follow scripts, policies, and procedures while using available resources
  • Escalate complex issues when necessary
  • Maintain consistent attendance and adhere to scheduling requirements
  • Candidate Qualifications

  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Work from home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • High speed internet connection
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
  • Skilled in troubleshooting and follow‑up
  • Able to multitask and self‑manage effectively
  • Excellent interpersonal skills
  • Compensation and Benefits

    At MCI, your hard work deserves recognition and rewards. We offer a competitive hourly rate and a variety of benefits including HMO coverage, dental coverage, meal allowances, performance bonuses, and more.

    Employment Details

    Full‑time, remote work located in the Philippines; must reside within 80 km of our office.

    Employment Type

    Full‑time

    Seniority Level

    Entry level

    Job Function

    Sales and Business Development

    Industries

    Outsourcing and Offshoring Consulting

    Diversity and Equality

    At MCI and its subsidiaries, we embrace differences and believe diversity is a benefit to our employees, our company, our customers and our community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

    Physical Requirements

    This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit / stand for long periods while using a computer and telephone headset. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

    Reasonable Accommodation

    It is the policy of MCI and affiliates to provide reasonable accommodation when requested by a qualified applicant or employee with a disability unless such accommodation would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodation is needed, please contact Human Resources.

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    Sales Representative • Rawalpindi Cantonment, Punjab, Pakistan