Associate Systems Administrator (Salesforce) Pakistan - Remote

What You'll Do :

Provide real-time support for issues related to Salesforce and other integrated platforms; troubleshoot, escalate, and resolve issues promptly reported on the Enterprise Systems Service Desk. Administer and support Salesforce.com, including but not limited to user management, data import / update, bug investigations, and enhancements. Manage end-user profile configurations, reporting, dashboards, and permissions. Oversee the onboarding for the Enterprise Systems Tech-Stack. Analyze and prioritize enhancement requests and implement appropriate changes and / or escalate to the change advisory board when necessary. Manage workload and projects, many on a time-sensitive basis, while maintaining accuracy and strong attention to detail. Create and update documentation for different audiences within the team. Implement minor admin-level changes in Salesforce and sandboxes based on gathered requirements. What We\'re Looking For :

Engineering background with an understanding of technology related to Business Systems. Minimum of 3 years of implementing, operating, maintaining, or using Salesforce.com, with hands-on administrative, configuration, and process management experience. Proven ability to work independently, set priorities, and handle multiple tasks with concentration, speed, and accuracy to meet deadlines. Salesforce Administration Certification is a must. Understanding of Salesforce.com\'s Sales and Service Cloud Architecture. Excellent communicator with strong analytical, facilitation, and problem-solving skills Experience with Zuora and NetSuite could be a plus. Creating a diverse and inclusive workplace is one of Motive\'s core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive\'s policy to require that employees be authorized to receive access to Motive products and technology.

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