49758960546 - eCommerce Operations & Planning Manager

Full-Time — Remote Contract Type : Independent Contractor Working Hours : Monday–Friday

Work from anywhere in the world and be part of the #remoteworkrevolution!

About the Company This is a fast-growing, innovation‑driven DTC brand in the oral care space. The company is built on a foundation of product quality, customer obsession, constant testing, and operational excellence. As a self‑funded, rapidly scaling eCommerce organization, the team moves quickly, values ownership, and is committed to delivering exceptional customer experiences.

Scope of the Role We are seeking a sharp, detail‑obsessed eCommerce Operations & Planning Manager to support growth across Amazon, Shopify, and additional marketplaces. In this role, you will manage the day‑to‑day rhythm of operations—inventory management, supplier coordination, demand forecasting, and ensuring products flow seamlessly from factory to customer. You will report directly to the Head of Retention and serve as a critical operational partner, owning logistics, planning, and execution. This is a hands‑on role with meaningful impact on efficiency, profitability, and scale.

Duties and Responsibilities

Inventory, Logistics & Supply Chain

Manage inventory flow across Amazon, Shopify, and other sales channels. Ensure optimal stock levels across all fulfillment locations. Monitor inbound / outbound shipments for efficiency and cost effectiveness. Coordinate with suppliers, manufacturers, and 3PL partners on lead times, POs, and freight schedules.

Forecasting & Planning

Build and maintain accurate demand forecasts. Translate revenue and marketing projections into actionable supplier and inventory plans. Align forecasting across teams to ensure product availability and smooth launches.

Operational Excellence

Track operational KPIs : inventory turnover, stockouts, freight costs, fulfillment accuracy. Identify process improvements that increase efficiency and profitability. Support broader operational projects, including product launches and light IP enforcement tasks.

Cross‑Functional Collaboration

Communicate regularly with internal teams to keep timelines, budgets, and deliverables aligned. Provide operational insights and performance reports to leadership. Recommend actions to improve margins, reliability, and operational clarity.

What Makes This Team Special

A culture built on caring deeply about customers and product quality

Ownership and accountability at every level

A problem‑solving mindset focused on solutions, not excuses

People‑first values and trust‑driven relationships

Why Join

Play a key operational role in scaling one of the fastest‑growing oral care brands

Work closely with leadership on high‑impact projects

Move fast and learn quickly without corporate red tape

Join a small, motivated team that genuinely enjoys working together

Years of Experience

Experience in eCommerce operations, supply chain management, or inventory planning

Experience working with Amazon, Shopify, and multi‑channel marketplaces

Background proving ability to forecast demand and translate projections into clear inventory plans

Strong analytical mindset with attention to accuracy and data integrity

Experienced in coordinating suppliers, 3PLs, and cross‑functional teams

Highly organized, detail‑oriented, and fast moving

Clear communicator with strong follow‑through

Motivated by impact and understanding of how operations influence profitability

Tools and Software

Familiarity with eCommerce operations tools (Shopify, Amazon Seller Central, 3PL dashboards)

Experience with demand forecasting software or spreadsheet modeling

Comfortable working with data tools and operational reporting systems

You Are

An owner who takes responsibility for outcomes

Analytical, precise, and data‑driven

Experienced in eCommerce operations and supply chain flows

Organized and detail‑obsessed

A problem solver who seeks efficiency and scalability

A clear communicator with strong execution discipline

Motivated by speed, impact, and operational excellence

You’re Not Responsible For

Managing a large team

Setting company‑level strategy

Handling customer service or marketing operations

Focusing strictly on operations, forecasting, supply chain, and process improvement

You’ll Thrive Here

You enjoy solving operational challenges

You stay organized in fast‑moving environments

You use data to guide all decisions

You take full ownership of your work

You’re proactive about spotting and fixing problems early

You gain satisfaction from improving efficiency and profitability

You want to help scale a fast‑paced DTC brand

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