Talent.com
This job offer is not available in your country.
Chat Process Executive (Work From Home)

Chat Process Executive (Work From Home)

Mashreq BankIslamabad, Pakistan
14 days ago
Job description

Welcome to The Elite Job, a dynamic and innovative company committed to providing exceptional opportunities for career growth. As a leading player in the industry, we prioritize a collaborative and inclusive work environment that values creativity, integrity, and excellence. Position : Chat Process Executive (Work From Home)

Job Responsibilities :

Engage in effective and professional communication with customers through various chat platforms. Provide timely and accurate information to customer queries, ensuring a positive customer experience. Collaborate with cross-functional teams to resolve customer issues and escalate as necessary. Maintain detailed and accurate records of customer interactions and transactions. Required Skills :

Excellent Communication Skills : Proficient in written and verbal communication with a keen eye for detail. Customer-Centric Approach : Demonstrated ability to understand and meet customer needs. Problem-Solving Skills : Quick thinking and effective problem-solving in a fast-paced environment. Tech-Savvy : Comfortable using various communication platforms and tools. Adaptability : Ability to thrive in a remote work setting and adapt to changing business needs. Qualifications :

Previous experience in a customer service or chat process role is preferred. High school diploma or equivalent; additional education or certification is a plus. Availability to work flexible hours, including evenings and weekends. Perks and Benefits :

Work from the comfort of your home. Competitive salary with performance-based incentives. Ongoing training and development opportunities. Health and wellness benefits. How to Apply :

If you are passionate about delivering exceptional customer service and thrive in a virtual work environment, we invite you to join The Elite Job team. Please submit your resume and a cover letter highlighting your relevant experience to us. Discover a fulfilling career at The Elite Job, where your skills and dedication are valued. Join us in shaping the future of customer engagement!

#J-18808-Ljbffr

Create a job alert for this search

Executive • Islamabad, Pakistan