L1 Support EngineerFolio3 Software • Pakistan
L1 Support Engineer
Folio3 Software • Pakistan
30+ days ago
Job descriptionDeploy, configure, and manage Azure Virtual Machines (VMs) and Azure App Services Manage Azure resources : Storage, VNet, NSG, Load Balancer , Backup & Monitoring Administer Azure AD , on-premise Domain Controllers , DNS, DHCP Setup, manage, and troubleshoot Azure Virtual Desktop (AVD) and FSLogix profiles Administer Windows Cloud PCs Support and manage Windows & Linux servers Manage SQL Server / Azure SQL environments Perform systems monitoring, patching, performance tuning, and troubleshooting Ensure compliance with security best practices Work with IT and development teams for deployments Create and maintain documentation Azure Administration (VMs, App Services, Storage, Backup, AVD) Azure AD, Identity & Access management Experience with FSLogix , Windows Strong understanding of Windows Server & Linux Domain Controllers, Group Policies, DNS / DHCP Networking basics : VPN, subnetting, firewalls, routing PowerShell / Bash scripting (preferred) Understanding of monitoring tools (Azure Monitor, Log Analytics) Excellent troubleshooting and communication skills 1 to 2 years in Azure / system administration roles Rotating shift experience is a plus Azure Administrator Associate (AZ-) MCSA / Microsoft / Windows Server certifications (optional)
We are looking for a skilled L1 Support Engineer with 1-2 years of experience in managing Microsoft Azure services, virtualization, storage, databases, and enterprise IT infrastructure. The candidate must be comfortable working in a rotating shift environment.
Work Schedule :
- Rotating Shifts (Day, Evening, Night)
- Weekend / holiday availability as required
- Flexible to support critical issues outside regular hours
Key Responsibilities :
Required Skills & Expertise
Azure & Cloud :
Systems & Infrastructure :
Additional Skills :
Experience :
Preferred Certifications :
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Support Engineer • Pakistan
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