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PN 24 - Ongoing Recruitment – STTA Junior National - Health Facility Surveyors

PN 24 - Ongoing Recruitment – STTA Junior National - Health Facility Surveyors

Pakistan Centre for PhilanthropyLahore, Punjab, Pakistan
30+ days ago
Job description

Overview

PN 24 - Ongoing Recruitment – STTA Junior National - Health Facility Surveyors

Background and Problem Statement

Despite Pakistan’s progress in expanding public health infrastructure and advancing toward Universal Health Coverage (UHC), persons with disabilities face barriers in accessing equitable healthcare. The 2023 Population and Housing Census reports 3.41 percent of Pakistan’s population — and 3.84 percent in Punjab — live with a disability. In alignment with the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD), this technical assistance (TA) defines disability as long-term physical, sensory, intellectual, cognitive, or psychosocial impairments which, in interaction with environmental and attitudinal barriers, hinder full and effective participation in society on an equal basis with others.

Health equity and UHC require inclusive and accessible health systems. Global evidence, including WHO’s Global Report on Health Equity for Persons with Disabilities (2022), shows that persons with disabilities are more likely to experience delayed care, poor health outcomes, and financial hardship due to inaccessible services. Inclusive health systems are a rights-based obligation and a critical enabler of service quality, resilience, and population coverage.

Punjab hosts a significant share of Pakistan’s health infrastructure and disease burden. Inclusivity remains poorly integrated into infrastructure design, human resource development, and service protocols, and there is currently no systematic data on the accessibility of health facilities for persons with disabilities in the province.

At the policy level, Pakistan has committed to disability inclusion through :

  • The UNCRPD (ratified 2011), which outlines the right to the highest attainable standard of health without discrimination.
  • The National Policy for Persons with Disabilities (2002) , which calls for integrated health services and assistive technologies.
  • The Punjab Empowerment of Persons with Disabilities Act (2022) mandating non-discriminatory, barrier-free access to all public and private facilities.

Operationalisation of these commitments within the health sector remains limited. The Punjab Health Sector Strategy (2019–2028) envisions equitable service delivery but does not fully address disability inclusion in facility design or service operations. Global frameworks such as the WHO Disability-Inclusive Health Services Toolkit and Health Equity for Persons with Disabilities : A Guide for Action emphasize addressing barriers across physical, informational, communicational, and attitudinal dimensions.

This TA will conduct a structured assessment of public health facilities across selected urban and rural districts in Punjab to evaluate inclusivity of health services across infrastructure, staff capacity, and service delivery processes, benchmarked against national legislation and international best practices. The assessment will generate actionable recommendations and a prioritised roadmap for institutionalising disability-inclusive practices across the provincial health system.

Strategic Approach

This TA was requested by the Special Secretary (Operations), H&PD, and will support UHC reforms by identifying systemic barriers that prevent equitable access to essential health services for persons with disabilities, contributing to SDG 3.8 and SDG 10.2. It aligns with Pakistan’s Essential Package of Health Services (EPHS) and national and provincial disability policies by translating commitments into actionable reforms. It also supports the implementation of UNCRPD, ratified by Pakistan in 2011, to ensure equal access to health and rehabilitation services for persons with disabilities.

Crucially, this TA demonstrates the E4H demand-responsive model and how E4H mobilises timely technical support in response to provincial priorities while advancing broader systemic goals. It complements other E4H-supported efforts—such as Primary Healthcare (PHC) revamping, Clinic on Wheels (COWs), and engagement with Community Health Inspectors (CHIs)—by embedding disability inclusion within existing delivery platforms and operational frameworks and by strengthening the coherence and reach of E4H’s programming.

Objectives

The specific objectives of the TA are :

  • To assess the disability inclusion readiness of public health facilities across six selected districts in Punjab by evaluating infrastructure, service delivery, and staff readiness, and institutional processes against international benchmarks (WHO, UNCRPD) and identify key gaps.
  • To generate actionable, system-level recommendations and a scalable assessment framework that can inform inclusive health reforms, guide infrastructural upgrades, and support the institutionalisation of disability-responsive practices within Punjab’s health system.
  • Domain and Scope

    Description

    Physical Accessibility : infrastructure, signage, ramps, restrooms

    Attitudinal Barriers : staff attitudes, awareness, inclusion training

    Use of sign language, visual aids, etc.

    Awareness of entitlements, subsidies, or costs

    Scope of Work and Methodology

    The TA encompasses a comprehensive, multi-phase assessment of 30 public health facilities across six districts in Punjab (three urban and three rural), focusing on accessibility and inclusivity for persons with disabilities. The TA will use a mixed-methods approach—combining infrastructure assessments, staff and patient interviews, and policy reviews—to identify barriers to inclusive service delivery over a six-month period in five sequential phases :

    Phase 1 : Planning and Inception

  • Conduct preliminary consultations with H&PD to finalise scope and stakeholder engagement strategy, including relevant statutory bodies in the province.
  • Select districts and facilities using stratified sampling to ensure geographic and service-level diversity (e.g., BHUs, RHCs, DHQs and THQs).
  • Develop an Inception Report outlining the work plan, roles, risk mitigation plan, and contextual analysis.
  • Phase 2 : Tool Development and Training

  • Design and adapt data collection tools based on WHO guidance and best practices, including models from Saudi Arabia, Kenya, and South Africa, and instruments such as the WHO Disability-Inclusive Health Services Toolkit and the UNCRPD-adapted checklists.
  • Customize checklists to capture physical access, service readiness, staff training, and patient dignity elements.
  • Review global and regional assessments to inform a tailored, context-specific assessment checklist and methodology for Punjab’s health system, ensuring alignment with disability-inclusive service delivery principles.
  • Develop training materials for field teams with ethical considerations and standardized scoring.
  • Conduct a training workshop for surveyors, including field pilots at 1–2 test sites.
  • Phase 3 : Field Assessment and Data Collection

  • Deploy survey teams across districts with support from a civil engineer, disability expert, and data analyst.
  • Activities include : physical assessments (entrances, restrooms, wards, signage); staff interviews on care practices and institutional culture; patient feedback where applicable; data collection of photographic and geospatial evidence.
  • Phase 4 : Data Analysis and Interpretation

  • Consolidate and clean raw data; map results against international standards and national benchmarks to assess compliance and identify gaps.
  • Identify recurring infrastructure and service barriers, facility readiness scores, and variations by district and facility type.
  • Prepare a feasibility matrix outlining interventions by cost, urgency, and policy alignment.
  • Assess scalability of tools for institutionalisation within the department and replication in other districts.
  • Phase 5 : Reporting and Dissemination

  • Draft facility-wise assessment reports and one consolidated analytical report.
  • Develop a technical policy brief and slide deck summarising key findings and recommendations for decision-makers.
  • Organise a validation workshop with H&PD and relevant stakeholders to present and refine recommendations; incorporate feedback and submit final deliverables, including a replicable methodology guide and raw data archive for institutional use.
  • Deliverables include : Inception Report & Presentation; Facility & Consolidated Reports; Feasibility & Prioritisation Matrix; Final Report (with slide deck) & Policy Brief.
  • Health Facility Surveyors (Junior National)

    LOE : 84 days (subject to change)

    Period : Sep 2025 – Mar 2026

    Role Requirements

    Conduct field assessments of facilities, carry out staff interviews and observations, and ensure accurate and ethical data collection.

    Technical Expertise

    Bachelor’s degree in health sciences, social sciences, or equivalent. 5 years’ overall experience. Experience in field data collection, facility assessments, or health service delivery. Experience with accessibility assessments and direct community engagement preferred.

    Core Competencies

    Working with others; Communicating with others; Analysis and use of information.

    Notes

    Relevant experience and engagement : on-call, as-needed basis for scalable telemedicine approaches and other TA scopes. This section retains only contextual references and does not introduce new facts beyond the original content.

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    Pn 24 Ongoing Junior • Lahore, Punjab, Pakistan

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