Key Account Manager Sales

The position is responsible for managing key accounts, maintaining long-term relationships, and maximizing sales opportunities within them. The role requires acquiring a thorough understanding of key customer needs and expanding relationships by proposing solutions that meet their objectives.

Please Note : The above description outlines the main responsibilities. Staff members are expected to show flexibility and undertake other tasks reasonably assigned to them. Tasks that become regular responsibilities should be reflected in an updated position description, initiated through consultation among the manager, staff member, and HR.

Key Responsibilities :

• Develop trust relationships with major clients to ensure loyalty.
• Understand customer needs thoroughly.
• Expand relationships with existing customers by proposing suitable solutions.
• Maintain and grow current business within the assigned territory, meeting or exceeding company objectives.
• Negotiate and close commercial agreements following company guidelines.
• Achieve sales quotas on monthly, quarterly, and yearly basis.
• Train and educate customers and their associates on products and marketing programs.
• Manage bids and participate in sales promotion activities.
• Use relationship selling to help grow customer businesses with Arwen’s solutions.
• Resolve product issues promptly.
• Coordinate with Accounts Receivable on credit issues.
• Participate in Opportunity Mapping sessions with vendors.
• Engage in vendor and product selection meetings.
• Update sales CRM records regularly.

Requirements :

Routine reporting and participation in review meetings are essential. Accurate data recording is part of the role.

Knowledge, Skills, and Abilities :

Education, Experience, and Certification :

Competencies :

Proven sales experience, team player, sales certifications, goal-oriented.

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