Instructional Designer / Program Manager

About the Role

Grade Level (for internal use) :

11 Join our Commercial Readiness L&D team as an Instructional Designer and Program Manager, supporting the design and delivery of Sales Enablement, Sales tools (CRM, SalesLoft, MEDDPICC), and Soft Skills training programs. Reporting to the Commercial Readiness L&D Lead, you’ll develop learner-centric content, manage training projects, and collaborate with stakeholders to drive performance improvements. The ideal candidate has 2–4 years in Learning & Development with strong skills in instructional design, program coordination, LMS platforms (e.g., Mindtickle), stakeholder management, and training delivery. Familiarity with L&D best practices and sales methodologies is a plus. This role offers a chance to grow in a dynamic, performance-driven environment focused on commercial team readiness. Overview The

Instructional Designer and Program Manager

plays an integral role in supporting the execution of the Commercial Readiness learning strategy by designing and managing impactful, learner-centric experiences. Sitting within the Commercial Readiness Learning & Development (L&D) team and reporting to the Commercial Readiness L&D Lead, this role helps bring to life scalable, performance-focused learning initiatives—particularly in Sales Enablement, Sales tools, and Soft Skills domains. This role blends instructional design expertise, program management capabilities, and a passion for continuous learning to support the growth and effectiveness of our commercial teams. The successful candidate will thrive in a collaborative learning ecosystem and demonstrate a strong grasp of adult learning theory, modern learning modalities, and performance-based design. Key Responsibilities

Instructional Design & Learning Experience Development Design and develop high-impact, instructionally sound learning solutions—including e-learning modules, instructor-led sessions, virtual classrooms, and blended learning paths—grounded in adult learning theory and instructional design best practices. Partner with subject matter experts (SMEs) to translate complex business concepts related to Sales Enablement and Sales tools (CRM, SalesLoft, MEDDPICC) into accessible, relevant, and actionable learning content. Deliver training sessions and workshops, facilitating learner engagement and reinforcing skill application with a focus on sales methodologies and tool adoption. Learning Program & Project Coordination Support end-to-end learning project management, including timeline tracking, resource coordination, and milestone delivery. Manage learning assets across the content lifecycle, ensuring timely updates and version control in alignment with organizational needs. Contribute to the development and maintenance of learning roadmaps, curricula, and role-based learning journeys aligned to business priorities, including Sales Enablement initiatives. Needs Assessment & Performance Gap Analysis Assist in conducting learning needs assessments using data, stakeholder feedback, and performance metrics to identify skill gaps and opportunities for capability development—especially related to sales skills and tool proficiency. Collaborate with the L&D Lead and cross-functional teams to design targeted interventions that address specific performance challenges and enable business outcomes. Learning Ecosystem Collaboration & Stakeholder Management Work cross-functionally with Sales Enablement, Product, Marketing, and HR teams to ensure alignment and integration of learning programs within the broader learning ecosystem. Build and maintain strong relationships with key stakeholders to gather input, align expectations, and communicate project status effectively. Coordinate logistics for training delivery and deployment through Learning Management Systems (LMS) and other platforms, ensuring smooth learner access and experience. Evaluation, Feedback & Continuous Improvement Collect and analyze learner feedback, usage data, and learning analytics to assess program impact and identify areas for refinement. Apply Kirkpatrick's Evaluation Model or similar frameworks to assess effectiveness at the reaction, learning, and behavior levels. Recommend and implement improvements based on insights to ensure ongoing program relevance and performance impact. Qualifications 2–4 years of experience in Learning & Development, with demonstrated capabilities in instructional design, program management, and training delivery. Strong understanding of L&D best practices including adult learning principles, blended learning, microlearning, and performance support strategies. Experience managing stakeholder relationships and collaborating cross-functionally to ensure program alignment and success. Proficiency with LMS platforms such as Mindtickle, Workday Learning, or Cornerstone, including content deployment, learner tracking, and reporting. Familiarity with Sales Enablement and sales tools such as CRM platforms, SalesLoft, and MEDDPICC methodology is highly desirable. Excellent written and verbal communication skills, with the ability to influence and engage diverse audiences. Experience leveraging learning analytics and data-driven approaches to evaluate and improve learning effectiveness. Financial services industry experience is a plus but not required. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global, we deliver deep information and technology solutions to help customers make informed decisions. For more information, visit What’s In It For You? Our Purpose :

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology—the right combination can unlock possibility and change the world. Our People :

We’re 35,000+ strong worldwide, driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. Our Values :

Integrity, Discovery, Partnership. Benefits : We take care of you, so you can take care of business. Our benefits include : Health & Wellness : Health care coverage designed for the mind and body. Flexible Downtime : Generous time off helps keep you energized. Continuous Learning : Access resources to grow your career and learn new skills. Invest in Your Future : Competitive pay, retirement planning, continuing education with company-matched student loan contribution, and financial wellness programs. Family Friendly Perks : Perks for partners and children, with family-focused benefits. Beyond the Basics : Discounts and small perks that make a difference. For more information on benefits by country visit : Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please email Your request will be forwarded to the appropriate person. US Candidates Only : The EEO is the Law Poster at Pay Transparency Nondiscrimination Provision : Recruitment Fraud Alert : If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to Job ID :

• Location : Islamabad, Pakistan
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