Technical Support Officer

Job Description : Technical Support Officer (Remote from Pakistan) Company : Allied Industrial Company (Australia) Location : Remote (Pakistan-based) Industry : Industrial Automation / Technical Sales Allied Industrial Company is a reputable Australia-based supplier of industrial parts including sensors and other technical components. We are looking to hire a Technical Support Officer in Pakistan to assist with our growing operations. Role Responsibilities : Communicate with customers in English via phone and email Prepare and manage invoices, quotations, and order forms Coordinate with suppliers and place orders based on customer demand Follow up with both customers and suppliers to ensure timely delivery and service Maintain records and tracking systems for orders and client communication Provide prompt and professional responses to customer inquiries Handle basic technical support related to industrial parts (training provided) Job Specification : Strong English communication skills (spoken and written) Background in technical or engineering fields Experience in customer support, order processing, or sales coordination is a plus Must be proactive, responsive, and well-organized Ability to work independently and remotely Basic knowledge of industrial components is advantageous

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