Call Center Representative (US Healthcare)

Call Center Representative (US Healthcare) We are looking for a vital and professionally sound Patient Support Coordinator for our international U.S. client. This role is essentially a front‑desk officer in the health sector based in the USA.

Job Summary Key responsibilities include patient assistance, scheduling appointments, and acting as a link between patients and healthcare providers.

Responsibilities

Patient assistance – receive and respond to patient calls regarding appointments, inquiries, and support services.

Scheduling – manage patient appointments with doctors and clinics.

Communication – serve as a link between patients and healthcare providers.

Requirements

O-A level, Fresh or Intermediate / Graduation.

Good written and spoken English communication with a neutral accent.

Fresh candidates are encouraged to apply.

Resident of Gulistan‑e‑Johar preferred.

Working hours : Onsite night shift (8 pm to 5 am).

Hybrid or work‑from‑home opportunities are not available.

Benefits & Compensation

Salary : PKR 55,000 – 65,000 per month.

Attendance allowance : PKR 5,000.

Gym fee reimbursement.

Medical insurance (inpatient‑outpatient).

Two annual bonuses.

Five days a week with Saturday‑Sunday off.

Free pick‑and‑drop.

Free meal.

Other Details

Employment type : Full‑time.

Seniority level : Entry level.

Industry : Outsourcing and Offshoring Consulting.

Job location : Gulistan‑e‑Johar Block 12.

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