Office Operations Lead

Expected start date ASAP (position is open if you can still read this) Positions Open 2 Experience required Minimum administrative experience of 2-3 years. Education required Education is flexible; However Bachelor's degree in Engineering & Management is preferred. Salary package Competitive salary and benefits package Monthly performance-based increments & cash bonuses Perks Opportunity to work & grow with a

Y-Combinator

backed Founder who has been doing startups for more than a decade More than 90% of customers are based in the USA (get exposure working on cutting-edge / disruptive tech) Opportunity to travel abroad and gain invaluable exposure

We have offices in Pakistan, Qatar & America.

Experience Hyper-growth in your career based on the Silicon Valley mindset A strong base salary Flexible working hours High performance oriented and resilient work environment / workstation Company Issued Laptops / Electronic Devices based on need and performance Free Food ( Breakfast / Lunch / Dinner / Snacks / Fruits and Beverages) 24 / 7 Access to the office Performance base paid cool-off period Dedicated time / Access to a plethora of Learning Resources Knowledge base mini library present at the office Fastest network (internet) in Pakistan Medical insurance, treatment and employee care for astronauts Overnight Stay Facilitation : Sleeping pods and Lockers Recreational activities / trips Highest Grade Massage Chairs Gaming corner - PS5 Insured parking space Support team available for facilitation of employees Taxation, Accounts and legal assistance for the employees. The best work culture / team environment in the world! Primed to set you up for either running your own company or being a C-Level Executive in one. About the Role :

We are looking for a proactive and detail-oriented professional to join our Office Operations Team. This role involves end-to-end ownership of administrative functions, infrastructure management, procurement, and workplace quality. From managing supply chains and maintenance schedules to supporting expansion projects and ensuring a seamless office experience, you'll be at the core of how our workspace operates and evolves. If you're passionate about operational excellence, structured processes, and creating efficient, people-centric environments this role is for you. Primary Responsibilities : Keep the Lights On! (Keep the Office fully operational by all means.) Identify and implement process improvements across administrative, logistical, and facility-related operations to enhance efficiency and reduce downtime. Lead initiatives that support sustainability, cost-efficiency, and operational resilience across all office systems. Create and maintain essential operational documentation, including maintenance schedules, staff duty rosters, roles and responsibilities sheets, selection matrices for procurement, and incident reporting logs.

Regularly audit existing workflows and recommend improvements for smoother inter-departmental coordination and operational flow.

Oversee day-to-day administrative operations to ensure a productive, well-organized office environment.

Maintain a consistent office experience through the proactive management of supplies, schedules, vendor coordination, and internal support.

Manage all aspects of inventory tracking and control, including supplies, equipment, consumables, and office assets.

Ensure efficient issuance, logging, maintenance, and repair of office equipment and utilities.

Execute procurement and vendor management processes, including RFQs, price comparisons, and quality evaluations.

Manage MPPC (Material Planning, Purchasing, and Control) cycles with documentation and supplier analysis.

Oversee logistics for in-bound deliveries, inter-office transfers, and urgent supply chain tasks.

Coordinate and supervise infrastructure expansion projects, including office space planning, civil works, power distribution, and construction supervision.

Plan and manage electricity, power backup systems (UPS, generators), HVAC installations, and workspace ergonomics.

Supervise third-party contractors, vendors, and technicians to ensure compliance with project scopes and timelines.

Support the networking and IT teams during infrastructure projects by ensuring physical readiness and on-site coordination.

Maintain strict adherence to health, safety, and environmental (HSE) standards across all operational areas.

Coordinate with the Accounts team to ensure bookkeeping accuracy for purchases, contracts, and recurring expenses.

Ensure all expense records are accurately tracked, categorized, and shared with finance for monthly reporting.

Manage kitchen operations and daily meal / snack services, ensuring hygiene, vendor reliability, and timely delivery.

Monitor food quality and gather regular feedback to improve the office dining experience.

Organize and execute internal events, celebrations, and activities, ensuring all logistics, hospitality, and coordination is handled professionally.

Maintain a high standard of cleanliness and hygiene across office premises, including workstations, restrooms, kitchens, and common areas.

Coordinate deep cleaning, pest control, and sanitation activities on a scheduled basis.

Ensure all hygiene protocols and office cleanliness SOPs are enforced and regularly updated.

Perform regular walkthroughs and quality checks to maintain a comfortable and efficient workspace.

Manage the asset register and office infrastructure inventory to ensure availability and accountability.

Ensure optimal vendor performance and enforce service level agreements (SLAs) across all third-party service providers.

Prepare periodic operational reports, performance dashboards, and management summaries for review.

Required Skillset :

Core Functional & Physical Skillset :

Excellent

organizational

skills with attention to detail in scheduling, filing, and asset management Strong

documentation

abilities for SOPs, checklists, incident reports, and project tracking

Effective

vendor and logistics management

capabilities

Proven

multi-tasking and time management

skills under dynamic workloads

Solid

communication and coordination

skills across departments and with external vendors

Ability to

lead physical office setups , expansions, and day-to-day infrastructure tasks

Keen eye for

hygiene, safety, and quality standards

in workplace management

Hands-on approach with a strong sense of

ownership and operational responsibility

Experience with computer systems and high tech environment.

Tools Required : Proficiency in Google Sheets for tracking, reporting, and building procurement / inventory matrices Strong working knowledge of Google Docs and Google Slides for internal documentation and presentations Efficiency in managing emails and communication through Gmail Calendar coordination and event scheduling using Google Calendar File organization and team collaboration using Google Drive and shared folders Proficiency with Communication tools such as Slack, Google Meet, Zoom, Whatsapp & Linkedin. Individual Requirements : Proficiency in Google Sheets for tracking, reporting, and building procurement / inventory matrices High level of integrity and a strong sense of responsibility in handling sensitive operational tasks Exceptional attention to detail, with a commitment to accuracy in documentation and execution Proven ability to take full ownership of tasks and drive them to completion independently Energetic and proactive attitude with a hands-on approach to solving on-ground challenges Excellent verbal and written communication skills for effective coordination across teams A growth-oriented mindset with a continuous drive to improve systems, processes, and self Strong leadership and team management capabilities with a focus on accountability and delivery Ability to thrive in dynamic environments while maintaining structure and operational excellence

#J-18808-Ljbffr