Territory Sales Supervisor

Overview

What is a Territory Sales Supervisor?

TSS team is a sub part of the Regional Operating model led by the Regional Business Head. This position reports to the Area Sales Manager who leads a team of two to three TSSs. We work with internal and external stakeholders to achieve regional sales targets and resolve issues that occur on a daily basis which results in growth of JazzCash & Postpaid Sales and Franchise / Retail Business Development.

Grade Level : L1

Location : Karachi

Last date to apply : 18th July 2025

Responsibilities

• Learns Jazz's values, business, and products, the Regional Operating Model, and an understanding of the market dynamics
• Visits the market daily to conduct spot checks / retail audits on stock availability
• Assigned one Franchise (in few cases two, depending on the potential & geographical spread)
• Manages the assigned franchise on a daily basis; ensures visibility of daily reports shared by the Area Manager; carries out strong franchise follow up
• Builds contacts and understanding of how to get work done smoothly and efficiently through the franchise and retail network
• Ensures Retail & Distribution network development by engaging Franchise staff & DO
• Focuses on enablers; BVS Activation; EVC (Agent to Agent serving); Market Float management (2.3 days); DO service levels (daily basis 50%); Recharge (Jazz Load & Scratch cards); Non-Performers to be less than 5% (ensure DO follows up with non-performing retailers); Follow up with DO to ensure minimum balance; Retailers are less than 5%
• Along with the enablers, focuses on achieving Target KPIs : Recharge; Gross Ads (pre & postpaid); JazzCash (DR, Cash-In & M-Wallet); MBB (Data Devices); Active Retail Base (EVC; BVS Devices; & JazzCash Retail Base). Devise plans to increase sales of handsets, Wi-Fi devices, remittances and postpaid numbers
• Engages retailers in planning BTL (below the line) activities based on target achievement
• Focuses on optimal utilization of Trade Marketing
• Focuses on channel footprint expansion and improvement in KPIs (minimum balance, retailer servicing for JazzCash and Voice)
• Works on Territory Integrity & Infringement Control
• Develops healthy relations with retailers and franchise owners in the area
• Continuously reviews and brings improvements in JazzCash & Voice KPIs assigned to the team
• Proactive and creative by bringing forward new ideas and processes for the betterment of the whole team
• Manages franchise and retail channel by motivating and counseling the concerned stakeholders and explaining the profitability model

Jazz is an equal-opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

Benefits

Why join Jazz? As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.

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