Senior Project Manager

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The XTIUM global team is made up of a group of diverse and talented professionals who are all driven by the same goal : excellence and continuous improvement. We are all about embracing challenges, keeping the lines of communication open and working together. We take ownership of our work, focus on learning and growing and hold ourselves accountable to our colleagues and customers. Together, we strive to push boundaries, make an impact and inspire each other to reach our full potential.

Job Description What You Will Do

Project Coordination :

Lead internal and external project kick-offs

Create and manage project plans and scope

Monitor planning, budget, and quality

Coordinate project teams including clients and third parties

Client & Stakeholder Engagement :

Serve as primary contact for clients and partners

Provide regular updates and reports

Ensure smooth handover to Client Support

Process & Documentation :

Maintain accurate documentation and administration

Ensure compliance with ISO standards

Identify and resolve bottlenecks

Financial oversight :

Manage invoicing and financial tracking suppliers

Manage customer billing

Evaluation & Aftercare :

Conduct project evaluations

Provide after-care and support post-installation

Note :

This is a full-time position that requires adherence to the Central European Time Zone. Remote work is possible.

What Qualifies You

Skills & Competencies :

Strong analytical and problem-solving skills

Effective project management and planning abilities

Able to manage multiple projects simultaneously

Excellent communication (verbal and written) in English

High emotional intelligence and interpersonal skills

Team leadership and collaboration

Client-focused mindset

Accuracy and integrity

Technical Knowledge :

Excellent skills in Microsoft Office Suite and MS Project Software

Familiarity with telecommunication systems and PABX

Prince2 Foundation certification (preferred)

Basic understanding of Evolve IP services and troubleshooting tools

Knowledge of ISO27001 and procedures

Education & Experience :

Bachelor’s degree in IT or Computer Sciences

Minimum 5 years of experience in project management

PMP Certification highly desired

Excellent client-facing communication skills.

Key Performance Indicators :

Service Delivery & On-time delivery

Revenue to plan

Cost to revenue

Client satisfaction

Number and severity of issues post-installation

Knowledge transfer to Client Support & acceptance Client Support

Up- & cross-sell success

Completion of required XTIUM training before due dates

Seniority level Mid-Senior level

Employment type Full-time

Job function Project Management and Information Technology

Industries IT Services and IT Consulting

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MANAGER SOLUTIONS PRE SALES & PROJECT MANAGEMENT - CENTRAL MANAGER SOLUTIONS PRE SALES & PROJECT MANAGEMENT - NORTH Team Lead, Annotations- ONSITE(Islamabad) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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