Senior Software Engineer - Customer Experience (Onsite, Islamabad, USD Salary)

Requirements :

• 6+ years of full-stack software development experience, with a strong emphasis on frontend development using modern TypeScript frameworks (Next.js) as well as on backend using Python.
• Proven track record of architecting and delivering scalable, production-grade frontend applications and reliable backend services in high-traffic environments.
• Deep expertise in frontend technologies, including component-based UI architectures, RESTful or GraphQL API integration, and CSS preprocessors (e.g. Tailwind).
• Proficiency in backend development, including API design, relational / NoSQL database optimization, and event-driven architectures (e.g., queues ).
• Extensive experience with frontend and backend testing frameworks (e.g., Jest, Cypress, Pytest) and CI / CD pipelines for automated testing and deployment.
• Extensive experience implementing frontend monitoring with tools (e.g Sentry) to track user journeys, detect issues, and debug errors.
• Demonstrated ability to lead technical initiatives, mentor team members, and drive cross-functional collaboration with designers, product managers, and backend / AI teams.
• Exceptional problem-solving skills and experience debugging complex full stack systems, including cross-browser compatibility and production backend issues.
• Strong communication skills, with the ability to articulate design decisions and technical concepts to diverse stakeholders.
• Experience with real-time data visualisation, WebRTC, video streaming interfaces, or high-volume data processing in constrained environments.
• Familiarity with cloud platforms (e.g., AWS, GCP, Azure), infrastructure-as-code tools (e.g., Terraform, Kubernetes), or design collaboration tools (e.g., Figma, Storybook).

Responsibilities :