ParhloIslamabad, Islamabad Capital Territory, Pakistan
30+ days ago
Job description
Develop new project(s) protocols and finishing guidelines to support owners in their finishing process.
Responsible for all unit changes of ownerships (resale), and technical approvals.
Update project(s) protocols as per owner’s requests if they are approved & match Eighteen’s guidelines.
The technical approvals due to any violations to ensure that the project is complying with Eighteen’s Standards.
Study and review post-handover client’s modification requests that are not included in the project protocol to keep project protocols updated.
Keep a record of all sent and received documents to prevent the loss of any official documents.
Review and supervise Engineering service provider work (permit modifications, process, client handling) and intervene in case of client complaints and escalations.
Visit sites randomly to check for site violations.
Meet with clients if needed, to discuss their requested modifications and the validity of their submitted requests.
Analyze general requests and inform the developers to apply them on new projects / parcels.
Study general modifications (Budget, process, annex, execution & handover).
Provide technical support for CS, legal, community, and contracts for all projects.
Change of ownership technical approvals (post-handover) – through exterior inspection of the units unless specific cases where we may need to inform / meet with the client and stop the waiver due to any violations.
Review and upkeep permit data and official documents post-handover after receiving from the design permits department.
Audit the Engineering service provider (post-handover) for all services provided.
Create SOPs and KPIs for the engineering service provider (post-handover) to follow and audit them to ensure the clients are receiving the best services.
Requirement :
Bachelor’s degree in civil / architectural engineering
7-10 Years of experience in the same field.
Previous background in Customer Facing & Handling Clients technically.
Proficiency in AutoCAD & Photoshop
Microsoft Office Programs
Key Competencies / Personal Qualities :
Project Management
Business Operations
Product / process Design
Problem-solving
Legal and Contractual Understanding
Performance Measurement and Reporting
Real Estate governing knowledge and understanding
Required Skills :
Adobe Photoshop
Product Design
Civil Design Knowledge
Real Estate Marketing
AutoCAD Design Software
Project Management
Microsoft Office
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Manager • Islamabad, Islamabad Capital Territory, Pakistan