Talent.com
KNOATIV
Braze Solutions Engineer (CRM)KNOATIV • Karachi, Pakistan
Braze Solutions Engineer (CRM)

Braze Solutions Engineer (CRM)

KNOATIV • Karachi, Pakistan
3 days ago
Job type
  • Quick Apply
Job description

About the Role

This is a build role, not a campaign calendar role. You will own the Braze layer of enterprise loyalty programmes: multi-step Canvases that call live APIs mid-flow, Liquid that assembles JSON payloads, catalog-driven mission and reward logic, and monthly reset cycles running across millions of member profiles.

Our programmes sit in front of real transactions. A malformed payload is not a reporting error; it is a member who did not get their reward. You will be the person who makes sure that does not happen, and the person who debugs it when it does.

"Your mission: ship Braze implementations that run in production without manual intervention, and document them well enough that the client's engineers can build against them."

Key Responsibilities

  • Build multi-step Canvases combining webhooks, delays, messaging, entry filters, and re-entry logic.
  • Write Liquid that constructs JSON request bodies for the Braze REST API, including capture blocks, conditional event arrays, and string handling.
  • Model programme data in Braze catalogs and read it with composite lookup keys that resolve by segment, tier, and month.
  • Manage nested custom attributes and object arrays, including incremental updates and scheduled reset logic.
  • Integrate Braze with client and partner APIs through webhooks: auth, correlation IDs, error paths, and silent aborts when a step should not fire.
  • Design throttling for downstream endpoints (per-member jitter, sequenced waits) so bulk canvas runs do not overwhelm a client's API
  • Take builds from QA through UAT to production across workspaces, with documented canvas IDs, key permissions, and catalog sync.
  • Build Content Cards and in-app messages that render directly off profile attributes.
  • Own the data contract with the upstream CDP (mParticle, Segment, or similar) and the client app: user attributes, custom events, and event properties, and the distinction between them.
  • Write and run test harnesses (curl, shell, or Postman) that trigger events and verify resulting profile state.
  • Debug live issues: why an event did not fire, an attribute did not write, or a catalog lookup returned empty.
  • Document what you build. Produce specs a client engineering team can implement against without a call.

What You'll Achieve

  • Production canvases that complete their monthly cycle with no manual intervention.
  • A documented data contract per client that survives handover and staff turnover.
  • Secrets and API keys managed properly, never inline in webhook bodies.
  • Fewer client escalations, because state is observable and every path is tested before release.

What You Bring

  • 4 to 6 years in marketing automation, CRM engineering, or CDP implementation, with at least 2 years hands-on in Braze.
  • Real Liquid fluency. You can build a conditional JSON payload in a webhook template and explain every filter in it.
  • Braze depth across Canvas, webhooks, Catalogs, Connected Content, Content Cards, in-app messages, the REST API, and Currents.
  • Comfortable with JSON, REST, auth headers, and HTTP status codes. You read API documentation unaided.
  • Scripting for test and verification work: shell, Python, or JavaScript. SQL for checking data.
  • CDP experience (mParticle, Segment, or similar), including identity resolution and event forwarding.
  • Experience shipping through multi-environment deployment, not just building in one workspace.
  • Ability to write technical documentation aimed at a client engineering audience.
  • Bonus: Braze certification, loyalty or rewards programme experience, enterprise clients in QSR, retail, or telco

How We Assess

Expect a hands-on exercise. You will be given a catalog schema and an event payload, and asked to build the Liquid and the webhook body that turns one into the other. We are testing whether you can do the work, not whether you can describe it.

Create a job alert for this search

Braze Solutions Engineer (CRM) • Karachi, Pakistan

Similar jobs

AI Enabled Outbound Specialist

KNOATIVKarachi, Pakistan
Quick Apply

We're hiring an Outbound Specialist (outbound marketing) to build and run the top of our pipeline, .This is a quota-carrying, outbound-first role built around modern AI and automation .Build and ma... Show more

Mid-Senior Software Developer

IdenfoKarachi, Pakistan
Quick Apply

Full-Stack | Product Engineering.Karachi, Pakistan - Hybrid.Idenfo is building technology solutions that help organizations streamline identity verification, compliance, and risk management pr... Show more

D365 Techno-Functional | Copilot Azure AI Integrations

ITC WORLDWIDEKarachi, Pakistan
Quick Apply

CRM Techno-Functional Consultant.Customer Engagement, AI Copilot, Power Platform, and integration initiatives across Microsoft Dynamics 365, Microsoft 365 Copilot, Copilot Studio, HubSpot, Azure AI... Show more

Microsoft 365 / Dynamics 365 Copilot Agent Developer (Test Development)

ITC WORLDWIDEKarachi, Pakistan
Quick Apply

We are seeking a highly skilled.Microsoft 365 / Dynamics 365 Copilot Agent Developer.AI agent testing, evaluation, quality engineering, and automation.The ideal candidate will be responsible for de... Show more

Devops Engineer - Qureos

Qureos IncKarachi, Sindh, Pakistan

As a DevOps Engineer, you will be responsible for designing, implementing, and maintaining the infrastructure that supports our applications and services.You will work closely with development, QA,... Show more

DevOps Engineer

Qureos IncKarachi, Sindh, Pakistan

As a DevOps Engineer, you will be responsible for designing, implementing, and maintaining the infrastructure that supports our applications and services.You will work closely with development, QA,... Show more

Project Engineer

Sperton Global ASKarachi, Sindh, Pakistan

We are looking for engineers to join our client's team in Karachi.The team works on developing and delivering software solutions for collecting, storing, processing, and presenting industrial plant... Show more

AI Driven Product Manager - Q-Solutions Technology Services

Qureos IncKarachi, Sindh, Pakistan

Q Solutions is building AI-native products across industries.This role is designed for someone who thinks in systems, moves fast with AI tools, and can drive products from concept to scalable deliv... Show more

Business Process Operations Analyst (GTM)

ITC WORLDWIDEKarachi, Pakistan
Quick Apply

Business Process Operations Analyst (GTM Planning).This role is ideal for a highly analytical professional who combines business analysis expertise with sales operations, reporting, process improve... Show more

Brand Associate

Qureos IncKarachi, Sindh, Pakistan

At Qureos, we’re rebuilding how the world hires, using AI, structured systems, and intelligent automation to reduce hiring time from months to days.We believe communication is a strategic advantage... Show more

GTM Engineer - Qureos

Qureos IncKarachi, Sindh, Pakistan

At Qureos, we’re rebuilding how companies hire using AI, structured processes, and smart automation.Now we’re looking for a GTM Engineer who can build the engine behind our revenue machine.If you e... Show more

DevOps Engineer

Frontline Data SolutionsKarachi, Pakistan
Quick Apply

You should be comfortable working end to end—from Azure networking and routing through to server operations, application hosting, and platform performance.In this role, you’ll collaborate closely w... Show more

SQA Engineer

Qureos IncKarachi, Sindh, Pakistan

We’re Hiring: Software Quality Assurance (SQA) Engineer.Are you driven by quality and passionate about building reliable, high-performing software?.Software Quality Assurance (SQA) Engineer.As an S... Show more

Site Reliability Engineer (Remote)

Qureos IncKarachi, Sindh, Pakistan

As a DevOps Engineer, you will be responsible for designing, implementing, and maintaining the infrastructure that supports our applications and services.You will work closely with development, QA,... Show more

Devops Engineer (Remote)

Qureos IncKarachi, Sindh, Pakistan

As a DevOps Engineer, you will be responsible for designing, implementing, and maintaining the infrastructure that supports our applications and services.You will work closely with development, QA,... Show more

Business Development Manager - Q-Solutions Technology Services

Qureos IncKarachi, Sindh, Pakistan

We are seeking a results-oriented Business Development Manager who leverages automation tools, AI platforms, and data-driven marketing strategies to drive lead generation, partnerships, and revenue... Show more

Microsoft 365 Solutions Architect

ITC WORLDWIDEKarachi, Pakistan
Quick Apply

Microsoft 365 Solutions Architect / Senior M365 Engineer.Subject Matter Expert (SME) responsible for the design, implementation, administration, and support of enterprise Microsoft 365 environments... Show more

Director – Connectivity & Products Inspection

HRSI CareersKarachi, Pakistan
Quick Apply

Our client is a leading global Testing, Inspection and Certification (TIC) company, operating an extensive international network of laboratories and business facilities and supported by a large tea... Show more

Sales Executive (ERP Solutions)

Qureos IncKarachi, Sindh, Pakistan

We’re Hiring: Sales Executive – ERP Solutions.Office Automation Services is a fast-growing technology company delivering powerful ERP solutions that help businesses streamline operations, boost pro... Show more

Director Sales

HRSI CareersKarachi, Pakistan
Quick Apply

Our client is a leading global Testing, Inspection and Certification (TIC) company, operating an extensive international network of laboratories and business facilities and supported by a large tea... Show more