Deployment & Maintenance Software Engineer

Derq is an MIT spinoff building AI-powered traffic safety and smart infrastructure. We’re a team of passionate innovators, leveraging the latest in AI and technology to transform the future of mobility. Our platform enhances road safety and traffic management by turning real-time data into actionable insights for cities and road operators. Our patented technology collects and analyzes data from connected sensors like cameras, radar, and traffic signal controllers to help predict and prevent road incidents. We deploy edge and cloud solutions that make intersections and highways safer and smarter.

Role Overview

We are looking for a Deployment & Maintenance Software Engineer to support the setup, deployment, and ongoing reliability of our software and hardware across client projects.

In this role, you will manage server configurations, oversee deployments, monitor live systems, and help keep performance and uptime high. You will work closely with Project Management, Software Systems, and System/DevOps teams to troubleshoot issues, improve configurations, and continuously raise the quality of what we deliver after go-live.

Key Responsibilities

• Configure and maintain Derq’s software for stable, optimal performance
• Troubleshoot and resolve server issues quickly to minimize downtime
• Plan and execute software releases, updates, and security patches
• Ensure configurations are consistent, compliant, and repeatable across deployments
• Deploy and set up software on new hardware and new sites efficiently
• Monitor deployed systems and continuously improve performance and uptime
• Identify process gaps and implement practical improvements to speed up deployments and reduce incidents
• Maintain clear documentation for configurations, deployments, and system status
• Collaborate with engineering teams to support smooth integrations and issue resolution
• Troubleshoot deployment and network issues using standard tools (e.g., SSH, ping, traceroute)
• Participate in occasional shifts to support global clients and maintain reliability

Requirements

• Bachelor’s degree in a relevant field (Computer Science, Information Technology, Electrical Engineering, or similar)
• 2-3 years of experience in server configuration, maintenance, and deployments
• Hands-on experience in Linux/Ubuntu environments, including:
1. Basic Bash scripting (e.g., creating folders, generating multiple files)
2. Basic Python scripting for automation
• Solid understanding of networking fundamentals, including:
1. SSH and secure connections (ports, authentication methods)
2. Public vs private IP addresses
3. TCP vs UDP
4. Routing concepts (static vs dynamic)
5. NAT, port forwarding, and port mapping
• Strong troubleshooting skills with a practical, step-by-step approach to resolving connectivity issues and server downtime
• Familiarity with common diagnostic tools (e.g., ifconfig/ipconfig, ping, traceroute)
• Strong communication skills and ability to work well with cross-functional teams
• Willingness and ability to overlap 4–5 hours daily with global teams for collaboration, with on-call support if needed (stable power and reliable internet required for remote work)
• High learning agility and comfort adapting to new tools, systems, and processes

Good to have

• Understanding of hardware components and on-site infrastructure
• Experience with cloud platforms (AWS, GCP, or Azure)
• Familiarity with virtualization and containerization (e.g., VMware, Docker)
• Exposure to configuration management tools (e.g., Ansible, Puppet, Chef)