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Customer Services Representative Flowtel NetworksTaraki • Lahore, Punjab, Pakistan
Customer Services Representative Flowtel Networks

Customer Services Representative Flowtel Networks

Taraki • Lahore, Punjab, Pakistan
4 days ago
Job description

Our client Flowtel Networks is looking for Customer Services Representative in Lahore.

Responsibilities:

- Respond promptly to customer inquiries via phone email or in person.
- Handle and resolve customer complaints efficiently.
- Provide accurate valid and complete information by using the right methods/tools.
- Process orders forms applications and requests.
- Follow up to ensure resolution of customer issues.
- Keep records of customer interactions process customer accounts and file documents.
- Collaborate with team members and departments to improve customer experience.
- Maintain a positive empathetic and professional attitude toward customers at all times.

Requirements:
- Proven customer support experience or experience as a Client Service Representative.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multitask prioritize and manage time effectively.
- Ability to work in-person full-time during business hours.

Qualifications:
- High school diploma or equivalent; a college degree is a plus.
- 1-2 years of experience in a customer service role.
- Proficient in English; additional languages will be an advantage.
- Comfortable using computers and familiar with using office software.

Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Friendly and supportive work environment.


Employment Type : Full Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 25000 - 80000
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Customer Services Representative Flowtel Networks • Lahore, Punjab, Pakistan

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