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Endpoint Systems Engineer
Endpoint Systems EngineerPrime System Solutions • Islamabad, Islamabad Capital Territory, PK
Endpoint Systems Engineer

Endpoint Systems Engineer

Prime System Solutions • Islamabad, Islamabad Capital Territory, PK
25 days ago
Job type
  • Quick Apply
Job description

The Endpoint Systems Engineer is a critical member of the IT infrastructure team, responsible for the lifecycle management of all endpoint devices across the organization. This role bridges security, operations, and automation — ensuring that every managed device remains compliant, current, and performing at its best. The ideal candidate is hands-on with RMM tooling, comfortable writing PowerShell automation, and thrives in a fast-paced managed services or enterprise IT environment.

Key Responsibilities

Endpoint Patching & Compliance

  • Deploy, schedule, and validate OS and software patches across Windows/macOS endpoints using Kaseya VSA and Datto RMM
  • Manage patch policies, rings, and compliance baselines through Microsoft Intune
  • Generate regular patch compliance reports and present remediation plans for non-compliant devices
  • Maintain patch SLAs and minimize exposure windows for critical CVEs

Application Management

  • Package, deploy, and maintain third-party applications across the endpoint fleet via Intune and RMM tooling
  • Manage application versioning, silent installs, and uninstall routines
  • Monitor application health and ensure licensing compliance

Ticketing & Incident Management

  • Triage, manage, and resolve endpoint-related tickets within ConnectWise Manage
  • Document resolution steps clearly for knowledge base contribution
  • Escalate complex issues appropriately while maintaining SLA commitments

Automation & Scripting

  • Write and maintain PowerShell scripts to automate repetitive tasks such as software installs, system health checks, user provisioning, and reporting
  • Develop and deploy scripts via RMM platforms at scale across managed endpoints

Asset & Documentation Management

  • Maintain accurate endpoint inventory and configuration records through Liongard
  • Ensure audit trails, change logs, and runbooks are up to date
  • Contribute to internal IT documentation and SOPs

Security & Compliance

  • Enforce endpoint security baselines (antivirus, EDR, encryption, MFA policies)
  • Monitor for policy drift and remediate non-compliant devices proactively
  • Collaborate with security teams on vulnerability management and endpoint hardening

Requirements

  • Experience in endpoint management, systems administration, or MSP role
  • Hands-on experience with Kaseya VSA, Datto RMM, and/or Microsoft Intune
  • Proficiency in PowerShell scripting for automation and system management
  • Experience with ConnectWise (Manage or Automate) for ticketing and workflow
  • Familiarity with Liongard or similar documentation/asset platforms
  • Strong understanding of Windows endpoint management (Group Policy, MDM, registry)
  • Knowledge of patch management best practices and vulnerability frameworks (e.g., CVSS)
  • Excellent troubleshooting and communication skills

Preferred / Bonus Skills

  • Experience in a Managed Service Provider (MSP) environment
  • Microsoft certifications (MD-102, AZ-800, or similar)
  • Familiarity with macOS endpoint management
  • Experience with endpoint security tools (CrowdStrike, SentinelOne, Defender for Endpoint)
  • Basic networking knowledge (DNS, DHCP, VPN)
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Endpoint Systems Engineer • Islamabad, Islamabad Capital Territory, PK

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