No longer accepting applications
Technical Support Advisor- Pakistan
DengageKarachi Division, Sindh, Pakistan30+ days ago
Job descriptionYou are the first line of contact for all technical queries. You will provide professional and understandable answers and solutions. You will analyze and troubleshoot technical issues related to usability, API calls, imports, exports, campaign creation, among other things. You will take part in the client onboarding process to ensure clients are set up correctly from a technical aspect. You will closely work with the account management team to resolve technical issues facing their clients in a timely manner and recognize where you need to escalate to the level 2 team. Strong interpersonal skills with the ability to work effectively with diverse clients and team members. Exceptional problem-solving abilities with a focus on efficiency. Effective communication skills, both verbal and written, to engage with stakeholders at all levels. Proactive attitude with a commitment to learning and professional growth. Ability to prioritise tasks, take ownership, and deliver results in a fast-paced environment. Collaborative mindset with the capacity to work independently and within a team. Working knowledge of SQL, Javascript, Databases, APIs, and HTML. Previous experience in technical support or integration roles, preferably in a client-facing capacity. Demonstrated history of successful client issue resolution. Graduation degree preferred in a relevant field such as Computer Science, or IT. Proficiency in English is a must. Work at the cutting edge of marketing technology and customer engagement. Be part of a collaborative, innovative, and fast-paced environment with remote global teams. Opportunities for continuous learning and professional development. Competitive salary and benefits package. Mid-Senior level Full-time Information Technology IT Services and IT Consulting
Join to apply for the Technical Support Advisor - Pakistan role at Dengage .
Get AI-powered advice on this job and more exclusive features.
- Engage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow. We are actively seeking talented and experienced Technical Support Advisor for our growing support department.
As a Technical Support Advisor (TSA), you will play a crucial role in welcoming new clients, facilitating seamless setup, and fostering strong client relationships. You will act as a liaison between our company and clients, ensuring that our technical solutions meet their needs and objectives.
Responsibilities :
Requirements :
Benefits :
Dengage is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Seniority level
Employment type
Job function
Industries
Referrals increase your chances of interviewing at Dengage by 2x.
Get notified about new Technical Support Advisor jobs in Karāchi, Sindh, Pakistan .
#J-18808-Ljbffr
Create a job alert for this search
Technical Support Advisor Pakistan • Karachi Division, Sindh, Pakistan
Related jobs
D •Engage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences.
Our team is passionate about technology and comm...Show moreLast updated: 28 days ago
- Promoted
Customer Support Specialist
HR WaysSaddar Town, Sindh, Pakistan Hiring Customer Support Specialist Karachi Remote.Our client is a Digital Marketing platform designed to make running ad campaigns simple and accessible for everyone, especially small businesses, s...Show moreLast updated: 7 days ago
- Promoted
Technical Support Lead, Growth Team
Motive Technologies, IncSaddar Town, Sindh, Pakistan Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.
For the first time ever, safety, operations and finance teams can ma...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Advisor- Pakistan
D •engage Limited.Karachi Division, Sindh, Pakistan Karachi, Pakistan | Posted on 10 / 14 / 2025.Department Name Technical & Client Services.Industry Technical & Client Services.
D •Engage is a multinational SaaS company dedicated to delivering innovative...Show moreLast updated: 30+ days ago
- Promoted
Senior Technical Support Engineer, MCS Pakistan - Remote
MotiveGulshan-e-Iqbal Town, Sindh, Pakistan Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.
For the first time ever, safety, operations, and finance teams can m...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer, MCS Pakistan - Remote
MotiveSaddar Town, Sindh, Pakistan The Technical Support Engineer - Tracking and Telematics role is a Subject Matter Expert that manages, tracks, diagnoses, and troubleshoots the cases in Technical Support.They also train, educate, ...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Team Lead
sybridKarachi Division, Sindh, Pakistan We're hiring a Team Lead – Technical Support in Karachi!.Experience : Minimum 1 year in a technical support role.Qualification : Bachelor’s degree in Telecommunication, Computer Science, or a relevan...Show moreLast updated: 30+ days ago
Technical Client Onboarding Manager- Pakistan
D •engageKarachi, SD, pkQuick Apply
- Promoted
Technical Account Manager Pakistan - Remote
MotiveGulshan-e-Iqbal Town, Sindh, Pakistan Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.
For the first time ever, safety, operations and finance teams can ma...Show moreLast updated: 7 days ago
- Promoted
Technical Support Advisor- Pakistan
D •engageKarachi Division, Sindh, Pakistan D •Engage is a multinational SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences.
Our team is passionate about technology and comm...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Specialist
ibexKarachi Division, Sindh, Pakistan The Technical Support Specialist within the Operations department will provide solutions to technical problems and claim resolutions to customers by performing a diagnosis of issues while guiding c...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Executive
BadarenergyKarachi Division, Sindh, Pakistan Badar Energy is a growing leader in advanced energy storage solutions, specializing in lithium batteries, hybrid inverters, and OEM / ODM technology.
With a strong commitment to after-sales support an...Show moreLast updated: 7 days ago
- Promoted
Technical Support Specialist Pakistan - Remote
MotiveSaddar Town, Sindh, Pakistan Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.
For the first time ever, safety, operations and finance teams can ma...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Specialist
ibex.digitalKarachi Division, Sindh, Pakistan Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist our U.
We are looking for highly talented people with Computer Science Backg...Show moreLast updated: 30+ days ago
- Promoted
Product Support Engineer (Founding Member) - Remote India / Pakistan
SecfixGulshan-e-Iqbal Town, Sindh, Pakistan Secfix automates security compliance for SMBs in Europe.We help SMBs automate ISO 27001, GDPR, TISAX, and SOC 2 fast and easy.
Our platform integrates with a company’s tech stack (like AWS, Azure AD...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer
BadarenergyKarachi Division, Sindh, Pakistan At Badar Energy, we are dedicated to powering a sustainable future.As specialists in cutting-edge solar storage solutions, we provide high-performance batteries and energy storage equipment.Our pro...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Engineer
HyteraKarachi Division, Sindh, Pakistan Location : Karachi Division, Sindh, Pakistan.Responsible for aftersales technical support for all products, including terminals and system products, troubleshooting, and moving system equipment;.Res...Show moreLast updated: 19 days ago
- Promoted
Customer Support Specialist
Ever Green TravelingKarachi, Sindh, Pakistan Ever Green Traveling, Pakistan.Manage Inbound Calls (No Sales - No Target).Respond Promptly to customer inquiries.Handle and resolve customer complaints.
Fluent in written & spoken English is a must...Show moreLast updated: 30+ days ago
- Promoted
Assistant Sales / Technical Support Representative
Cleantouch Software Corp.Karachi Division, Sindh, Pakistan Assistant Sales / Technical Support Representative.Cleantouch is seeking dedicated and motivated employees looking for a career in customer service / technical support and are looking to work with ...Show moreLast updated: 30+ days ago