Call Centre Sales Representative - REMOTE

Call Centre Sales Representative - REMOTE

Bachelor’s degree in Business, Marketing, or related field; 3 years of relevant experience required

Job Title : Call Centre Sales Representative

Location : Melbourne, Australia (Remote options available) Pakistan Based Position.

About Us : We are a leading educational consultancy service dedicated to helping students achieve their educational and immigration goals. We offer comprehensive support and guidance throughout the entire application process, ensuring a smooth and successful journey for our clients.

Position Overview :

We are seeking a dynamic and motivated Call Centre Sales Representative to join our team. The ideal candidate will be responsible for contacting potential clients, understanding their needs, and providing them with information about our services. This role requires excellent communication skills, a persuasive attitude, and a customer-centric approach.

Key Responsibilities :

Make outbound calls to prospective clients to generate leads and convert them into sales

Answer incoming calls and respond to customer inquiries in a timely and professional manner

Understand and effectively communicate the benefits of our educational and immigration services

Build and maintain strong relationships with clients to ensure customer satisfaction and retention

Meet and exceed sales targets and performance metrics

Maintain accurate records of customer interactions and sales activities in the CRM system

Collaborate with the sales and marketing teams to develop and implement effective sales strategies

Stay up-to-date with industry trends, products, and competitors

Qualifications :

Proven experience in a call centre sales role or similar position

Excellent verbal and written communication skills

Strong interpersonal skills and the ability to build rapport with clients

Persuasive and confident in selling products and services

Self-motivated with a results-driven approach

Ability to handle objections and negotiate effectively

Proficiency in using CRM software and other sales tools

High school diploma or equivalent; a degree in business, marketing, or a related field is a plus

Knowledge of the educational and immigration sector is advantageous but not required

Competitive salary with commission and performance-based incentives

Comprehensive training and ongoing professional development

Opportunities for career growth and advancement

Flexible working hours and remote work options

Supportive and collaborative team environment

How to Apply : If you are passionate about sales and eager to help students achieve their dreams, we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you are a great fit for this role.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Specification

• Proven experience in call centre and sales environments.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and negotiation skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Adaptability to changing environments and customer needs.

Information Technology and Services - Lahore, Pakistan

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