Customer Support Representative

EdTec Educator | AI time optimization specialist | Project Coordinator | Dashboard Creator | Analyzed Business & Educational Data Using Excel and BI… Job Duties and Responsibilities

Deliver outstanding customer service and technical support to clients through phone, email, and live chat.

Respond promptly and effectively to customer inquiries and concerns.

Identify, troubleshoot, and resolve technical issues related to company services.

Accurately document and maintain records of all customer interactions in accordance with company policies.

Collect and share customer feedback to help enhance products, services, and overall customer experience.

Required Skills :

Verbal and Non‑Verbal English Communication

Experience with SAP and other software, like CRM, is a plus

Confident and Strong personalities, focused on personality enhancement

Salary + Benefits :

Salary : Based on In-Person Interview, EOBI Appreciation‑based Lunch / Dinner Bi‑Annual Increments + Performance‑based Increments on Salary, Internal Promotion, and Growth Opportunities

Job Type : Full Time & Permanent Role

Seniority level

Entry level

Employment type

Full-time

Industries

Business Consulting and Services

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