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Delivery Operations Specialist

CiklumIslamabad, Pakistan

30+ days ago

Job description

Description

Ciklum is looking for a Delivery Operations Specialist to join our team full-time in Islamabad.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role :

At Ciklum, we're looking for an exceptional individual to enhance our global Delivery Operations team. If you're an assertive communicator, excel in managing vast amounts of information while being extraordinary with data, and have 2-3 years of experience in a Big 4 environment or in roles at other consulting firms or organizations known for their excellence in operational and analytical rigour, we want you.

Why Join Us?

In this role, you'll drive operational excellence and analytical rigour across our global processes. You'll be at the heart of our operations, collaborating with diverse stakeholders worldwide and playing a crucial role in our continued success and growth. This is your chance to impact our operational strategies, streamline processes, and ensure we meet our ambitious targets.

Responsibilities

Be the go-to person for discipline and accuracy in operational processes such as utilisation management or time logging for the Delivery Center and globally
Establish and coordinate governance with the Regional Delivery Head to achieve Delivery Center objectives and monitor and improve health
Provide critical analytical support, transforming data into actionable insights for operational objectives
Serve as a vital link in business operations, ensuring smooth weekly and monthly closings and being the first-line support for our delivery systems
Collaborate across departments to gather data, building insightful analytics and reports that drive decision-making

Requirements

Communicating ideas and presenting findings is second nature to you, thanks to your excellent presentation and communication skills

Your analytical skills are unmatched, allowing you to dissect complex data and provide strategic insights

Master of data and spreadsheets (quickly build a pivot table, use formulas like vlookup, sumifs, countifs, importrange and queries)

Have experience using Google Looker and Apps Script or are eager to learn

You thrive in dynamic environments, turning ambiguity into clarity and structure

What's in it for you

Care : your mental and physical health is our priority. We offer competitive benefits package that includes but is not limited to comprehensive medical coverage, life-insurance, gym membership, fuel, internet and mobile allowances and provident fund

Tailored education path : boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications

Growth environment : share your experience and level up your expertise with a community of skilled professionals, locally and globally

Flexibility : Own your schedule – you are the one to decide when to start your working day. Just dont miss your regular team stand-up

Opportunities : we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential

Global impact : work on large-scale projects that redefine industries with international and fast-growing clients

Welcoming environment : feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

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Specialist • Islamabad, Pakistan