Relationship Manager
Tameer Microfinance BankRawalpindi Cantonment, Pakistan30+ days ago
Job descriptionBuild and retain the highest level of motivation in the team to provide leadership to your relationship team so that each of its members is highly productive in his / her individual capacity. Each of the team members should be trained and assisted to assume his / her position as a first level of credit review that can correctly assess and verify the customer's income / demographics with the view to establish customer's need and credibility for the proposed loan. Undertake capacity planning to meet the assigned tangible objectives of loan volumes and zero default through effective and timely verification, collection and cross-sell. Organize and deploy your resources to match the business priorities in the branch and take the best return from each team member in terms of the assigned objectives. Co-ordinate with the operations department to ensure the timely disbursals of loans while retaining the integrity of the process and documents. Take ownership of collection in the branch and ensure zero portfolio at risk (PAR) and zero loss. Seek opportunities to support and build the branch base in deposits through active solicitation of existing relationship customers. Maintain MIS reports for verification, collections and cross-sell and provide to the MIS Coordinator as per policy. Support the branch service through positive relationships with customers and help build Tameer's image / reputation in the community / market. Watch the business risks in the branch and advise the branch manager on all matters related to it. Undertake self-assessment of your area and be ready for review / audits by internal / external auditors and SBP or other regulators.
Develop the relationship strategy for the assigned branch / area of responsibility with due focus on the verification, collections and cross-sell.
- Manage the relationship process of the branch and help to achieve the following objectives through timely verification and collection :
Loans : Volume size of Rs. 14 million per month. Maintain zero level of portfolio at risk (PAR) and ensure zero loss. Seek avenues for top-ups and cross-sell with the view to build revenue streams for the branch.
Job Specification
Good knowledge of Microsoft Office Good communication / presentation skills Good leadership skills
Information Technology and Services - Karachi, Pakistan
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Relationship Manager • Rawalpindi Cantonment, Pakistan