New Hire Zones Connect & Product Trainer

Description

Position at Zones LLC.

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview

We are seeking a motivated and skilled New Hire Sales Enablement Trainer to join the Sales Enablement team. This role is critical in onboarding and accelerating the success of new Account Executives (AEs) through structured training, coaching, and inspection. The role owns execution of the PK New Hire Learning Plan, with a strong emphasis on ZonesConnect digital adoption, product enablement, client acquisition, and core sales methodologies. The trainer will coach, mentor, and support new hires to ensure they meet and exceed ramp goals, WIGs, and early performance milestones—while aligning with Zones’ strategic vision and execution standards.

What you’ll do as theSales Enablement Trainer:

Employees employed in the role ofSales Enablement Trainer shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.

Key Responsibilities

New Hire Enablement & Ramp Execution

• Execute the PK New Hire Learning Plan, ensuring all new AEs achieve ramp, WIG, and early productivity targets.
• Enable new hires on ZonesConnect digital adoption, including positioning, value proposition, standards capture, special pricing, and driving consumption.
• Deliver structured enablement on client acquisition, including discovery tracks, objection handling, standards conversations, and digital experience.
• Ensure new hires meet and exceed initial goals related to digital adoption, client engagement, and sales execution.

Training Delivery & Program Management

• Design, develop, and deliver training programs, workshops, roleplays, and coaching sessions aligned with company goals and values.
• Provide high-quality, engaging, and consistent training across multiple learning formats.
• Conduct assessments, quizzes, roleplays, and readiness evaluations to validate learning effectiveness.
• Ensure training content aligns with Zones’ 5P Execution philosophy (Proactive, Prepared, Precise, Prescriptive, Practiced) and Five-Star Service standards.

Coaching, Inspection & Continuous Improvement

• Monitor, measure, and analyze training effectiveness using KPIs such as AE assessment scores, adoption metrics, margin ramp goals, and WIG attainment.
• Inspect results to identify skill gaps and implement corrective enablement actions.
• Conduct regular feedback sessions, coaching touchpoints, and huddles to drive accountability and continuous improvement.
• Evangelize successes by promoting best practices, recognition programs, and healthy AE competition.

Stakeholder & Cross-Functional Collaboration

• Collaborate closely with Sales Enablement leadership and Sales stakeholders to ensure alignment on training priorities, messaging, and execution.
• Partner with cross-functional teams to ensure training materials reflect current tools, processes, and go-to-market motions.
• Maintain accountability for the accuracy, relevance, and effectiveness of training resources, providing feedback for updates and improvements.

What You Will Bring to the Team

Required Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Commerce, HR, Training/Learning & Development, or a related field.
• Proven experience in sales training, sales enablement, or talent development, preferably in IT or technology environments.
• Strong understanding of sales methodologies such as Question-Based Selling (QBS), PAS, and objection handling.
• Experience with CRM platforms, e-commerce tools, and sales analytics.
• Exceptional communication, presentation, coaching, and mentoring skills.
• Strong analytical and data-driven mindset with the ability to translate insights into action.
• Ability to work collaboratively across teams and build strong working relationships.
• Highly organized, detail-oriented, proactive, and capable of managing multiple priorities.

Preferred Qualifications

• Experience with digital sales tools, cloud technologies, or CSP-aligned selling motions.
• Familiarity with sales analytics tools such as Power BI.
• Experience working in global or multicultural environments.
• Certification or formal training in adult learning, facilitation, or instructional design.
• Demonstrated commitment to diversity, equity, and inclusion in training programs.

Zones offers a comprehensive Benefits package

At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.

We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.