Grade Level : L2
Location : Islamabad
Last date to apply : 7th October 2025
What is Expert Design & Experience – InsurTech & HealthTech?
As an Expert Design and Experience – InsurTech and HealthTech, you will lead the end-to-end design process for the mobile and web applications. You will collaborate with product managers, developers, and business teams to create intuitive user journeys that simplify complex insurance and healthcare processes such as policy selection, claims, online consultations, lab test bookings, and pharmacy services. Beyond product design, you will be responsible for crafting impactful presentations and working closely with the brand team to align design, branding for insurance and healthcare offerings.
What does Expert Design & Experience – InsurTech & HealthTech do?
- Translate product requirements into user flows, wireframes, prototypes, and final UI designs.
- Design intuitive interfaces for insurance buying, claims filing, healthcare bookings, and digital payments.
- Conduct user research, usability testing, and competitive benchmarking to validate design decisions.
- Collaborate with developers to ensure pixel-perfect implementation of UI / UX designs.
- Create and maintain a design system / style guide to ensure consistency across the platform.
- Optimize designs for mobile-first experiences, ensuring accessibility, inclusivity, and responsiveness.
- Work closely with business teams to simplify complex insurance / healthcare journeys into user-friendly flows.
- Stay updated with healthcare & InsurTech UI / UX trends, ensuring modern and customer-centric experiences.
- Drive go-to-market strategies, customer adoption, and portfolio growth, backed by market research and financial analysis.
- Collaborate with Insurance partners, tech, and marketing team to conceptualize, launch, and optimize innovative digital insurance products.
- Oversee operational execution for product launches, campaigns, and reporting cycles.
Jazz is an equal-opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.
Requirements
What are we looking for and what does it require to be Expert Design & Experience – InsurTech & HealthTech?
Bachelor’s degree in Design, HCI, Computer Science, or related field (or equivalent experience).3–5 years of experience in UI / UX design (experience with insurance, healthcare, fintech, or e-commerce platforms preferred).Strong portfolio showcasing user-centered design projects (especially in insurance / healthcare or related domains).Expertise in Figma, Adobe XD, Sketch, InVision, or similar design tools.Experience in user research, personas, customer journey mapping, and usability testing.Knowledge of responsive and mobile-first design principles.Strong understanding of design systems, accessibility (WCAG), and micro-interactions.Experience designing for B2C insurance apps, healthcare booking apps, or fintech platforms.Understanding of AI / ML-driven personalization and data-driven product design.Familiarity with frontend technologies (HTML, CSS, React / Flutter basics) for effective collaboration with engineers.Ability to design for multi-lingual and culturally diverse user bases.Excellent communication and collaboration skills.Benefits
Why join Jazz?
As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.
Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.
As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 70+ million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.