Customer Sales Representative

1. Follow up with customers to ensure delivery of products or services and address any post-sale concerns.

2. Stay informed about product features, benefits, and changes to effectively communicate with customers.

3. Maintain detailed records of customer interactions, transactions, and feedback in the CRM system.

4. Respond promptly to customer inquiries and provide accurate information about products, services, pricing, and promotions.

5. Build and maintain strong relationships with customers to enhance their experience and ensure satisfaction.

6. Handle customer complaints and issues with professionalism and a solutions-oriented approach.

Job Specification

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