Operations Coordinator - Karachi

Job Summary:

To assist the Business Unit Manager in managing the business operations by providing him / her with necessary actionable inputs and managing the back - end operations. To ensure operational objectives are achieved through effective management of performance and extensive collaboration with Line Managers.

Key Responsibilities and Deliverables:

Effective Operations Management

• Communication regarding cycle instructions, target achievements
• Coordination with the field and head office teams
• To prepare Call Cycles of relevant region in stipulated time
• Collaboration with Line Manager and Ops Team for the Call Cycle
• Knowledge of Geographical areas and territories – NPR/CPR/Northern Areas/SPR/S&B
• Record keeping of Assets and Uniform
• Support HR for the Joining, resignation, leave applications and attendance of the team
• Analysis of performance through target achievement and VOQ data
• Update the User Lists as per requirements
• Analysis of team lead performance, AM performance, brand and category wise performance and region wise performance
• To consolidate Grading Document, GROW model, and mapping
• To share updates regarding Brands and categories.
• To record, update and manage Distribution lists as per the requirements
• To support finance team in matching the Head counts per month
• Technology Support
• Daily, weekly and monthly and adhoc reporting on targets, achievements, outstanding information