Network Support Engineer

We are seeking a dynamic and motivated individual to join our team as an Network Support Engineer. The ideal candidate should have around 2 years of relevant experience and possess a strong understanding of infrastructure administration, network connectivity, system maintenance, and cloud technologies such as Azure and AWS. Additionally, the candidate will play a key role in supporting security-related activities, including ISO 27001 compliance.

Key Responsibilities

Understand and address issues related to administering and maintaining IT infrastructure.

Manage network connectivity, Internet access, email systems, and IP Telephony network.

Set up and possess knowledge of computer hardware and software, including Windows OS and Linux OS.

Familiarity with Microsoft SQL servers, Visual Studios, and VMware Technologies.

Assist in supporting corporate applications, internal servers, and cloud platforms such as Azure and AWS.

Perform basic troubleshooting activities for hardware and software issues.

Contribute to backup and archiving procedures.

Assist in the installation and improvement of computer software, network equipment, and cloud infrastructure.

Respond to IT tickets, trouble calls / emails promptly.

Create and manage network and email accounts for new users.

Set up computers for new users, ensuring equipment delivery to different locations when necessary.

Assist with inventory management for software, hardware, and other IT supplies.

Participate in the procurement process for new IT equipment and supplies.

Incorporate ISO 27001 principles into daily operations, ensuring compliance with information security standards.

Contribute to the development and maintenance of security policies and procedures.

Ensure secure network traffic management using firewalls and VPNs.

Required Skill Set

Experience with Azure and AWS cloud platforms.

Knowledge of network security practices and principles.

VMware and Virtualization technologies.

Backup solutions and practices.

Proficiency in Microsoft Office.

Experience with Microsoft OS and Linux.

Familiarity with Visual Studios and SQL Servers.

Qualifications

Bachelor's degree in Computer Science, Information Technology, or a related field.

1-2 years of relevant experience in system and network administration.

Certifications in VMware, Microsoft, Azure, AWS, or relevant technologies are a plus.

Key Attributes

Strong problem-solving skills.

Excellent communication and interpersonal skills.

Ability to work collaboratively in a team environment.

Detail-oriented with a focus on quality and accuracy.

Proactive and eager to learn new technologies.

If you think you meet the above requirements and are interested in this opportunity, please email your resume at

We look forward to hearing from you!

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Telecommunications

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