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Home Based Call Center Agent
Home Based Call Center AgentSocial Media Top Team • Pakistan
Home Based Call Center Agent

Home Based Call Center Agent

Social Media Top Team • Pakistan
30+ days ago
Job description

The Role :

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.
  • Identifying opportunities for new business development through following up on leads and conducting research on target clients.
  • New business generation by meeting potential clients to understand needs and providing relevant solutions.
  • Managing the sales process to close new business opportunities.
  • Building strong relationships with the existing portfolio of clients.
  • Meeting and exceeding weekly and monthly activity and revenue targets.

Ideal Profile : You must have :

  • You must have call center experience (6 months and above)
  • Speak and write good English
  • Your own computer, Microsoft office suite, telephone and reliable internet service
  • Excellent computer and typing skills
  • Good interpersonal and communication skills
  • Must be well organized and detail oriented
  • Be teachable
  • What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • Attractive Salary & Benefits
  • Opportunity to make a positive impact
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    Home Based Call Center Agent • Pakistan