Pakistan Single Window (PSW)Karachi Division, Sindh, Pakistan
13 days ago
Job description
Responsibilities
Support the strategic planning process by assisting senior leadership in defining organizational goals, objectives, and key performance indicators (KPIs)
Conduct business analysis to identify trends, opportunities, and areas for improvement in market performance and internal operations
Assist in developing business cases for key initiatives, outlining benefits, costs, and resource needs under guidance from senior team members
Participate in cross‑functional projects and initiatives, coordinating between business stakeholders, IT teams, and other departments to ensure effective communication
Provide guidance to junior analysts on assigned tasks and contribute to a collaborative and supportive team environment
Facilitate meetings and discussions with stakeholders to gather requirements, document feedback, and ensure understanding of project objectives
Build and maintain effective working relationships with stakeholders across the organization to support alignment on business needs
Analyze business processes, systems, and data to highlight areas for improvement or efficiency gains, recommending enhancements where appropriate
Contribute to the design and implementation of solutions that improve business performance, leveraging established tools and practices
Track project progress and highlight potential risks or delays, ensuring timely follow‑up and reporting to relevant managers
Promote continuous improvement through sharing best practices and supporting process optimization efforts
Keep informed of relevant industry trends and changes, sharing insights that could affect team projects or priorities
Apply established business analysis methodologies, tools, and techniques effectively, and seek guidance where required
Collaborate with external stakeholders and partners when necessary to gather input and benchmark against best practices
Requirements
Bachelor's degree in Computer Science, Information Technology or a related field
Minimum of 6 years of experience in business analysis or a related field
Experience in software development lifecycle (SDLC) methodologies and techniques
Experience in working with cross‑functional teams and stakeholders to elicit and document requirements
Good knowledge of business analysis methodologies, tools, and techniques, with a focus on strategic planning, process optimization, and change management
Good leadership, communication, and interpersonal skills, with the ability to influence and inspire others at all levels of the organization
Advanced analytical and problem‑solving abilities, with a keen eye for detail and a results‑driven mindset
Experience leading cross‑functional teams and managing complex projects from inception to completion
Proven ability to navigate ambiguity, adapt to changing priorities, and drive consensus in a fast‑paced, dynamic environment
Familiarity with industry‑specific regulations, compliance requirements, and governance frameworks
Proficiency in business intelligence tools, data analysis techniques, and visualization methods
Certification in business analysis (e.g., CBAP, PMI‑PBA) or related fields preferred